Amazing Company. Responsive, Great team. I coult not ask for a better IT support team. I have read all the reviews an shocked by the negative ones. I speak to the "billing" person frequently and she is the single most helpful and kind person I have ever had the pleasure of working with. She goes above and beyond every time and so patient explaining things to me. Jon has a great team of technitians working for him who have bailed me out of a couple of tricky technical spots. Thank you to this amazing company. I cannnot say enough great about these guys. I think the negative reviews must just be negative people and they need to get a life! Stay Safe.
January 2021
I really like the owner Jon. Nice guy, hardworking. I think he is trying to do everything on his own with scant resources. His intentions are pure. However the server has gone done on more than one occasion and not for just a few minutes but HOURS. No company should be down for hours. Moreover the other partner (the billing woman) is impossible to work with and is one of the reasons we have to move on. She is rude, unresponsvie and unprofessional and when we have complained very openly regarding her obvious inability to do her job properly, we are met with silence. She has never apologized for any of the unprofessionalism she exhibits and moreover she seems even more... read full review
June 2019
I am so insanely impressed with this business. Backstory: My laptop (Acer Aspire E 16) keyboard suddenly started having problems. Certain keys (w, e, r, tab weren't working). Obviously extremely frustrating. After doing a ton of software things (rebooting, filter keys, internal battery reset...) I deduced that it must've been a hardware issue. After reviewing some DIY videos for my specific model - I realized it was an impossibility to do it myself. So I ordered a generic E5-575 keyboard off Amazon ($40, 2 day shipping with Prime) for expediency. Now, I needed to find a service provider that could execute a complex keyboard change. Search: I called a few nearby... read full review
Amazing Company. Responsive, Great team. I coult not ask for a better IT support team. I have read all the reviews an shocked by the negative ones. I speak to the "billing" person frequently and she is the single most helpful and kind person I have ever had the pleasure of working with. She goes above and beyond every time and so patient explaining things to me. Jon has a great team of technitians working for him who have bailed me out of a couple of tricky technical spots. Thank you to this amazing company. I cannnot say enough great about these guys. I think the negative reviews must just be negative people and they need to get a life! Stay Safe.
I really like the owner Jon. Nice guy, hardworking. I think he is trying to do everything on his own with scant resources. His intentions are pure. However the server has gone done on more than one occasion and not for just a few minutes but HOURS. No company should be down for hours. Moreover the other partner (the billing woman) is impossible to work with and is one of the reasons we have to move on. She is rude, unresponsvie and unprofessional and when we have complained very openly regarding her obvious inability to do her job properly, we are met with silence. She has never apologized for any of the unprofessionalism she exhibits and moreover she seems even more... read full review
I am so insanely impressed with this business. Backstory: My laptop (Acer Aspire E 16) keyboard suddenly started having problems. Certain keys (w, e, r, tab weren't working). Obviously extremely frustrating. After doing a ton of software things (rebooting, filter keys, internal battery reset...) I deduced that it must've been a hardware issue. After reviewing some DIY videos for my specific model - I realized it was an impossibility to do it myself. So I ordered a generic E5-575 keyboard off Amazon ($40, 2 day shipping with Prime) for expediency. Now, I needed to find a service provider that could execute a complex keyboard change. Search: I called a few nearby... read full review