I have been a client for quite a few years and this is the first time I am writing a review. The reason I am doing this is to truly express my gratitude to my physiotherapist Janet Leung without whose help I would probably still be suffering from excruciating pain. My family doctor recommended Janet. When my doctor said she is exceptional and you will not have to keep going back because she will guide you to exactly what you need, I knew that this was exactly what I was looking for in a physiotherapist. Janet is gifted and has always cured me of all my issues. One of the numerous significant things Janet has done for me was to advocate for me to get imaging when she… read full review
About Cross Roads Physiotherapy & Massage Therapy
Cross Roads Physiotherapy & Massage Therapy is a multi-service clinic located in mid-town Vancouver, BC. The physiotherapists offer dry needling/IMS, acupuncture, supervised exercise training, manual therapy, and women's health physiotherapy. The registered massage therapists (RMTs) have extensive experience working with clients who are pregnant, have suffered from sports injury, or have injury related to car accidents. The clinic offers direct billing to 32+ extended health insurance plans and welcomes ICBC and WCB patients.
Clients have praised the clinic's physiotherapist Banreep for her patience, empathy, and professionalism, as well as the physiotherapist Jason for his understanding and professional guidance in helping a client regain their motion. However, some clients have had a less positive experience with the physiotherapist Louise, citing issues with her not listening and seeing multiple patients at once, leading to a lack of customized care.
The RMT Edris has received high praise, with clients recommending him for deep tissue massage and describing their experiences as really good and Edris as attentive.
Reviews
I've been seeing Edris for massage therapy for almost 10 years, and more recently Jason for physiotherapy. Both have made a real difference with a recurring neck and shoulder issue that other practitioners couldn't fix. Edris gets deep into the muscles to reset the pinching and stiffness, and Jason's exercises focus on mobility and strength around the area. After sessions my neck loosens back up, and the dull ache down my shoulder and arm keeps decreasing over time.
I have been going to Cross Roads for many years now. Janet (physio) has been amazing and has been super attentive to all of my concerns and issues. Her treatments and exercise plans make me feel so much better than when I come in. All of the staff are super friendly and the facilities are top notch. Highly recommend.
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Hours
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- validated parking
Location
507 W Broadway Suite 350, Vancouver, BC V5Z 1E6
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