Cross Roads Physiotherapy & Massage Therapy, Vancouver, BC - Reviews (70), Photos (11)

About Cross Roads Physiotherapy & Massage Therapy

Cross Roads Physiotherapy & Massage Therapy is a multi-service clinic located in mid-town Vancouver, BC. The physiotherapists offer dry needling/IMS, acupuncture, supervised exercise training, manual therapy, and women's health physiotherapy. The registered massage therapists (RMTs) have extensive experience working with clients who are pregnant, have suffered from sports injury, or have injury related to car accidents. The clinic offers direct billing to 32+ extended health insurance plans and welcomes ICBC and WCB patients. Clients have praised the clinic's physiotherapist Banreep for her patience, empathy, and professionalism, as well as the physiotherapist Jason for his understanding and professional guidance in helping a client regain their motion. However, some clients have had a less positive experience with the physiotherapist Louise, citing issues with her not listening and seeing multiple patients at once, leading to a lack of customized care. The RMT Edris has received high praise, with clients recommending him for deep tissue massage and describing their experiences as really good and Edris as attentive.

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Reviews for Cross Roads Physiotherapy & Massage Therapy

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Mar 2026
Dawn has been wonderful to work with, I’ve been seeing her for at least three years. She is attentive, professional, and truly takes the time to understand your needs. Whenever I come in with areas of pain or discomfort, she doesn’t just treat the surface; she carefully assesses and identifies the root cause of the issue.

What sets Dawn apart is her deep knowledge of the body, not just muscles, but also tendons, ligaments, and connective tissue, and how everything works together. Rather than simply focusing on the sore spot, she takes a more holistic and clinical approach, addressing the underlying problem to help restore proper function and movement.

Her...read full review
Mar 2026
I've been coming here for more than 3 years to see Winnie and she is absolutely amazing. She's attentive and works with me to help me with both recovery from various injuries and muscle strains as well as helping me with injury prevention so I could continue to train in martial arts and minimize the amount of time I had to take away from training due to being injured. She also works with me to help rebuild muscle strength after the initial recovery process so I'm able to train safely and minimize the risk of re-aggravating an injury, as well as including exercises in my exercise program that help me rebuild muscles specific to movements I need to do for martial arts that...read full review
Mar 2026
Jason is awesome, as is the staff at crossroads physio and massage therapy! Jason does excellent dry needling and follows up with massage and it makes a world of difference. Very skilled at what he does, thanks Jason!