About Cross Roads Physiotherapy & Massage Therapy
Cross Roads Physiotherapy & Massage Therapy is a multi-service clinic located in mid-town Vancouver, BC. The physiotherapists offer dry needling/IMS, acupuncture, supervised exercise training, manual therapy, and women's health physiotherapy. The registered massage therapists (RMTs) have extensive experience working with clients who are pregnant, have suffered from sports injury, or have injury related to car accidents. The clinic offers direct billing to 32+ extended health insurance plans and welcomes ICBC and WCB patients. Clients have praised the clinic's physiotherapist Banreep for her patience, empathy, and professionalism, as well as the physiotherapist Jason for his understanding and professional guidance in helping a client regain their motion. However, some clients have had a less positive experience with the physiotherapist Louise, citing issues with her not listening and seeing multiple patients at once, leading to a lack of customized care. The RMT Edris has received high praise, with clients recommending him for deep tissue massage and describing their experiences as really good and Edris as attentive.
I have been seeing Winnie Chan for physiotherapy for several years now. She is always very understanding and helpful. Winnie is professional and knowledgeable. She always does hands on therapy as well as giving me exercises to help strengthen the muscles. There is no pressure to make multiple appointments. This is a very friendly and helpful clinic.
For any person searching for a professional, knowledgeable and compassionate physiotherapist, I highly recommend Winnie Chan at Cross Roads Physiotherapy & Massage Therapy. My experience as her client has made me truly appreciate her expertise and empowering approach. She is truly an asset to physiotherapy. She listens carefully and tailors my program specifically suited to my concerns and goals. Alongside Physiotherapist, Winnie Chan, her Administrative Assistant, Keamy is a lovely person who seamlessly makes the payment details simple. I'm thrilled to be a client of Cross Roads Physiotherapy & Massage Therapy!
JasonTong has been my husband and I's physiotherapist for several years now. For various sport related injuries and post surgery treatments and the general aches and pains of growing older. In a word he is excellent. Kind caring and knowledgeable. We highly recommend him.
Bruce and Yvonne Williams