About Aurora Automotive
Reviews for Aurora Automotive
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Monday: 8AM - 5:30PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 5:30PM
Saturday: ClosedSunday: Closed
Aurora Automotive is a highly recommended automotive repair shop, known for its skilled technicians and exceptional customer service. The business has been a favorite among customers for over a decade, with many praising the dedication and expertise of the team. The front desk staff, particularly Gagan, has been praised for their professionalism and willingness to go above and beyond to address customer needs. The technicians, led by Yudhvir, have also received high marks for their ability to handle even the most complex issues, especially when it comes to older German vehicles. While the shop has undergone some changes in personnel, the core of the business, led by Greg, has remained a constant. Customers appreciate Greg's clear and direct communication, as well as his commitment to providing exceptional service. Overall, Aurora Automotive is a trusted and reliable choice for tire and automotive services.
I’ve been dealing with Greg for many years and he has moved in now with Aurora service has always been excellent diagnostics right on key. Every time price has always been good and fair. Can’t ask for anything more very happy with the services they provided for me over the years.
I've been a customer of Greg for over 10 years with several vehicles for business and personal. When he moved into this shop I followed. Some new faces took getting used to but Gagan at the front desk has been a pleasure to work with and Yudhvir goes above and beyond what would be expected for my service needs, I always recommend this shop to friends and family, great team!
Greg should be one and THE ONLY ONE, running the front of the shop. He delivers short, sweet, and direct information to our ears. He is clear, informative and socially open. This is the formula! He certainly demonstrates and out performs his co-workers by MILES. Communicating with any other front of shop staff is a risk not even YOUR insurance can compensate! The technicians are largely skilled and that is because they are compensating for the shorter end of the stick in the store front. Horrendously lacking in administrative organization skills, customer care, and conflict management. In all truths, the technicians are barely compensating enough though. I see many positives,...read full review