IRIS Optometrists and Opticians provides exceptional service to improve clients' vision and eye health. Their professionals offer personalized care, answering all questions and catering to individual needs. The team is friendly, polite, and educated, making clients feel valued. Dr. Fernandez provides thorough and comprehensive exams full of very useful information. The staff are pleasant, knowable, and accommodating, providing friendly and comfortable service. They have deep patience helping clients choose the perfect products, including prescription eyeglasses, sunglasses, and contact lenses, and explain everything in detail. With amazing customer service, IRIS goes above and beyond, even offering free services and following up with specialists. Clients leave feeling satisfied and cared for, eager to return for their future optical needs.
I had a great experience getting my first pair of prescription glasses. Arjun was very professional, friendly, and patient. He took his time answering all my questions, explaining everything clearly, and helping me find the best frame that suited my face. The whole process was smooth and easy, and I’m very happy with my experience. I highly recommend Arjun for his excellent customer service!
I've been connecting with Arjun a few times recently. Knowledge, quality of customer care and service is amazing. He helped me with a manufacture warranty issue and purchase was not even from them. Other staff also nice. Treats in store purchases and outside all the same. Leaves you feeling happy, wanting to come back and refer others.
Arjun was splendidly helpful, even though I wasn't a patient there he really helped me decode my prescription and gave me good tips for my dry eyes. Definitely coming here to Arjun the next time I buy glasses.
10355 152 Street Unit 1146, Surrey, BC V3R 7C1
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