About IRIS Optometrists and Opticians - Surrey
IRIS Optometrists and Opticians provides exceptional service to improve clients' vision and eye health. Their professionals offer personalized care, answering all questions and catering to individual needs. The team is friendly, polite, and educated, making clients feel valued. Dr. Fernandez provides thorough and comprehensive exams full of very useful information. The staff are pleasant, knowable, and accommodating, providing friendly and comfortable service. They have deep patience helping clients choose the perfect products, including prescription eyeglasses, sunglasses, and contact lenses, and explain everything in detail. With amazing customer service, IRIS goes above and beyond, even offering free services and following up with specialists. Clients leave feeling satisfied and cared for, eager to return for their future optical needs.
I had an excellent experience at IRIS! The service was quick, professional, and very friendly. The staff made the whole visit smooth and stress-free. I really appreciate how efficient they were — I was in and out in no time without feeling rushed. Highly recommend IRIS for anyone looking for great eye care and fast service!
I had a great experience at Iris Optical in Guildford. The eye exam was thorough, and the optometrist took the time to explain everything clearly. The staff were friendly and helpful in helping me pick out new glasses, and I never felt rushed. I’m really happy with the quality of my lenses and frames, they fit perfectly. Highly recommend if you’re looking for professional service and stylish glasses in a welcoming environment.
I am writing to let you know how much I appreciate the outstanding customer service that your staff Anthony Generoso provided August 30, 2025. I visited your store to pair of glasses. Anthony was very attentive and helpful. Anthony was very knowledgeable about your stores product line and seemed genuinely interested in helping me find the products that met my needs rather than just focused on making a quick sale.
Because of Anthony’s efforts, I was able to find two pair of glasses and I am very satisfied with my purchase. I will continue to visit your store in the future, as well as recommend it to others. Please let Anthony, know that her efforts did not...read full review