City Petcare Hospital has received a mix of reviews from pet owners. Some clients express concerns about the doctor's outdated vaccine practices and lack of attentiveness when assessing pets, which has led to issues like injection site lumps. However, many reviews highlight positive experiences, especially with Dr. Bassi, who takes excellent care of pets and ensures their health. The staff, including Nicole, Abigail, and Tyler, are noted for their kindness, clear communication, and willingness to help, making pet owners feel comfortable and cared for. Clients appreciate the honesty and professionalism of the team, especially after experiences like spaying and check-ups. Overall, while there are areas for improvement, many pet owners value the compassionate service and dedication at City Petcare Hospital.
My 12 year old cat had an ear infection and the doctor was very kind and helpful. My cat was handled gently. I was glad that the city petcare hospital is open until 10 pm because I was able to receive an appointment for my cat the same day I called them. The cost was also very reasonable and cheaper than other veterinary places. Overall a great place that I would recommend.
Dr. H Gill is an amazing veterinarian. So thorough and attentive to my Husky’s needs. He is very informative and answered all our questions with ease. My husky has never accepted treats at the vet, not even from myself—but she for the first time ate treats out of Dr. Gill’s palm. So gentle and made my baby feel comfortable :) Amazing care, I would recommend bringing your non-human baby here.
Scooby has been a regular patient at City Pet Care Hospital and I can’t thank the team enough for the wonderful care they’ve always provided. They did an amazing job when Scooby needed urgent treatment for his paw injury, and he’s doing great now. I truly appreciate the extended hours, as they gave me peace of mind knowing I could bring him to his regular vet instead of rushing to an emergency hospital. Everyone at the clinic is kind, compassionate, and genuinely cares about the animals they treat. Thank you to the entire team for taking such great care of Scooby.” It sounds personal, shows their strengths, and reads smoothly
7218 King George Blvd Suite 120, Surrey, BC V3W 5A5
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