Best Buy is an electronics store chain that offers a wide range of products, including computers, mobile devices, TVs, and video games. Customers appreciate the ability to reserve items online and pick them up in-store, as well as the option for free shipping on orders over $35. Reviews highlight the helpful and patient staff, with one team leader praised for her calm demeanor and confidence. Some customers noted that during busy times, there may not be enough staff available to assist everyone. While searching for specific items like chargers, customers found limited stock but received helpful advice on ordering from other sources. The store features knowledgeable employees such as VIKAS from Geek Squad, who is highly professional and dedicated to solving problems quickly. Customers also praise staff members like Rani, who was very polite, sweet, and willing to help with phone purchases and troubleshooting, even spending more than an hour assisting with a smile. Overall, Best Buy provides a diverse selection of tech products and services, including support from Geek Squad Agents, making shopping a positive experience for many.
This Best Buy branch is well organized and easy to navigate. I visited to pick up an online order, and the process was smooth and efficient.
There is a very good selection of items available in store, making it convenient for browsing as well.
The staff provided quick and helpful service, which made the visit even better. Overall, a reliable and pleasant experience.
Plenty of parking available.
Absolutely amazing customer service from a young lady named Noor ! You rarely ever get eye contact nor a smile anymore but Noor was very engaged knowledgeable happy informative and running two departments at the time when we needed assistance. She ended up saving us big chunk of money and suggesting what she would advise accordingly to what our needs were for a cell phone service provider because she actually listened to our concerns. Then we were looking at appliances as we are in the Market for a dishwasher, guess who showed up with a clipboard and ready to assist us it was Noor I was so impressed from the knowledge and confidence she had as well as going double the… read full review
I had an outstanding experience with Maya at Best Buy today. She approached me right away and provided excellent customer service from the start. It’s honestly the best service I’ve had at this Best Buy location in a long time, and I made sure to let her know that as well. Maya was friendly, attentive, and genuinely helpful throughout my visit. Thank you for making the experience such a positive one
12048 80 Ave, Surrey, BC V3W 3M1
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