Apple Guildford Town Centre

Dec 2023

The Apple Store in Guildford is undeniably bustling and often crowded, reflecting its popularity. Despite the hustle and bustle, the customer service remains commendable, with staff members efficiently assisting amidst the chaos. Personally, I find the online ordering and in-store pickup option more convenient for a quicker and streamlined experience, especially when navigating through the busy store. However, it was disappointing to find that the store was out of carrying bags during my visit. This seems like an oversight for a brand as renowned as Apple, where attention to detail is usually a strong suit. Nonetheless, the overall experience, buoyed by excellent customer...read full review

Nov 2023

I went into apple to purchase an apple pencil, I was helped by Eliza who was great! She asked questions to ensure I was buying the correct product to work with the ipad model I was buying it for, I was picking up for someone else and she was patient while I confirmed details. I had a mobile gift card to use, I clicked on a button that loaded it on my apple ID and made it non redeemable through the store system. Eliza jumped in to solve this problem by submitting a pickup in store order so the gift card could still be applied, thank you Eliza for your help!

Nov 2023

We had a young man named Joseph help us today beyond happy with our service . He was amazing !!! So helpful and informative!! Want to to speak to his manger to say what a great employee they have will be returning !!