Reviews for Free-Lance Automotive
Write a reviewHours
Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
Ratings
Google: 4.8/5 Yellowpages.ca: 3.5/5Free-Lance Automotive
4384 BC-16, Smithers
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Well I was not able to use his Services due to my own time restrictions I felt it was necessary to leave a review about how top notch Lance and his other team member at the counter was. Lance is a super knowledgeable guy very friendly to a customer he's never met before within 10 seconds of talking to him I knew if I had the time to wait for him to fix my truck I definitely would have the lady at the counter was very friendly and gave very good information to try and help me with my situation I really appreciate the time that they spent with me even though we did not make a transaction if you have a mechanical issue I would highly suggest checking Lanz out!
Well I was not able to use his Services due to my own time restrictions I felt it was necessary to leave a review about how top notch Lance and his other team member at the counter was. Lance is a super knowledgeable guy very friendly to a customer he's never met before within 10 seconds of talking to him I knew if I had the time to wait for him to fix my truck I definitely would have the lady at the counter was very friendly and gave very good information to try and help me with my situation I really appreciate the time that they spent with me even though we did not make a transaction if you have a mechanical issue I would highly suggest checking Lanz out!
Lance and the rest of the team are absolutely top-notch in all facets of auto repair from problem solving, part procurement and speedy completion. Above and beyond that, they could teach a master class on customer service and communication - probably the most difficult aspect of their business: constantly giving bad news and tempering expectations. Thanks for a great experience guys.Service: General repairs & maintenance