Free-Lance Automotive is highly regarded for its exceptional customer service and expertise in auto repair. Lance, the knowledgeable owner, is friendly and quickly makes customers feel at ease. Even those unable to use the services due to time constraints appreciate the time spent with them. The team, including a helpful counter staff member, is recognized for providing valuable information and assistance. Customers highlight the shop's strengths in problem-solving, part procurement, and timely service completion. The team excels in communication, handling difficult news with care and ensuring customers are well-informed. Overall, Free-Lance Automotive comes highly recommended for anyone facing mechanical issues.
I've been to freelance automotive a couple of times now for my vehicle repairs, and I enjoy it each and every single time. Highly recommend these folks because they are super friendly and willing to help you the best they can and make sure your vehicle is running and tip top shape. Probably the best mechanic shop in Smithers, really enjoy it. If you haven't taken your vehicle there yet, definitely check them out
Had lot's of work done to my vehicle and Lance did an awesome job. Honesty, knowledge, and good work is what I look for in a mechanic and that's what you'll get here. Heard lots of good things about this shop from people in town and they were right
Well I was not able to use his Services due to my own time restrictions I felt it was necessary to leave a review about how top notch Lance and his other team member at the counter was. Lance is a super knowledgeable guy very friendly to a customer he's never met before within 10 seconds of talking to him I knew if I had the time to wait for him to fix my truck I definitely would have the lady at the counter was very friendly and gave very good information to try and help me with my situation I really appreciate the time that they spent with me even though we did not make a transaction if you have a mechanical issue I would highly suggest checking Lanz out!
4384 BC-16, Smithers, BC V0J 3A1
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