Best Buy

Nov 2023

I've always had difficulties shopping for tech. Enter: Abigail. She was knowledgeable and helpful, and being a student herself, she understood exactly what I needed! She was kind and helpful, and did not make me feel pressured at all. Making such a large purchase (a laptop) is anxiety inducing and stressful, but she made my experience much better. She assured me I could get money back if the price drops, and was generally fantastic. There needs to be more women working in these spaces, Abigail did such a great job and was not condescending my lack of computer knowledge. Best Buy management, give her a raise, she deserves it!

Nov 2023

I was in today to upgrade my phone and had EXCELLENT care from Jacob! He was incredibly knowledgable, efficient, friendly, and kind. Not only was he great to deal with, he was also able to give his team members assistance with their questions regarding helping other customers at the same time. Multi tasking at its best! He's clearly a very valuable team member and I hope he knows it!

Oct 2023

Lots of options, pretty store, lots of staff wondering around.Looking to buy a high end gaming laptop, browsed through there selection waiting to be helped by the staff that were busy talking to eachother for about 15 minutes, just before I was about to leave I was actually helped by someone, he was new and couldnt answer my questions but thats okay he got another staff member to answer, he did answer but made it obvious he couldnt wait to get away and keep chatting with the other staff so I saved my questions and will drop a few grand at another store that actually bothered to give service in a friendly manner.I mean its your store and staff and thats fine, but when...read full review