Best Buy offers a wide selection of the latest tech products, including computers, mobile devices, TVs, and video games. Customers can reserve items online and pick them up in-store, or shop online with free shipping on orders over $35. The store's Geek Squad Agents provide expert assistance, repairing issues, protecting devices, or offering perks through a monthly membership. Customers have praised the excellent service and knowledgeable staff. Employees like Danial have been commended for being knowledgeable, friendly, and listening to customer needs, resulting in excellent customer service. The store is a reliable destination for all tech enthusiasts.
In Dec 2025, I went to buy a laptop at the Uptown branch and I was helped by Antonio. He was 10/10! He was polite and respectful, kind and friendly, knowledgeable and helpful. He listened carefully to my needs, answered all of my questions without once making me feel dumb (can't say the same thing about the manager on duty though), and provided options that best suited my needs. I left the store with my new laptop in hand, fully confident that I had made the right decision. I've been happily using it for the past few months without a single regret or issue. My sister will need a new laptop soon and hopefully Antonio is still there to help us. Regardless of where he is… read full review
Jun 2026
2.0★★☆☆☆
Needs to pay for more staff. Shop at the Langford store if you want knowledgeable service. They didn't have the stock on hand that their website said that they did. A wasted trip and the staffer didn't even manage to enquire if I'd like something else. Bought what I wanted elsewhere.
Jun 2026
5.0★★★★★
wish you were are Abbotsford location i refuse to ever go there again with how i was treated thank you for having good respectful staff who make you feel welcomed no matter how you look
