About Tile Town
Tile Town offers excellent service and advice from their knowledgeable and friendly staff. Customers praise the great pricing and ability to negotiate, as well as the team's professionalism in helping select the perfect tiles and finishes for their unique spaces. The staff's willingness to help is often highlighted, making Tile Town feel like a caring community space. Customers have reported the fantastic quality of tiles, mentioning that all tiles are 100% perfect. The selection of tiles is diverse, and the return policy on leftover boxes is also praised. Customers have shared special experiences involving summer projects, where they received tiles for free and created beautiful mosaics, showcasing the supportive nature of the staff. Overall, Tile Town provides a top-notch experience for its customers, who appreciate the knowledgeable guidance, great quality, and a wide selection, making it a go-to place for anything tile-related. The staff's expertise in Schluter products and their willingness to help customers find specific profiles are also highly praised.
I really enjoyed shopping for tiles at Tile Town. They have a good selection of tiles, but not so many that you feel overwhelmed. They are very helpful, have great product knowledge and don't pressure you to buy. Judy and the rest of the staff made it fun. I highly recommend Tile Town.
The folks at Tile Town are soooo helpful! I went in just to look at a few tiles for a job I had coming up and they gave me a ton on awesome info. Then they suggested I take the Schluter two day course. I went to the Schluter website and sure enough there was a two day course I could go to in a couple of weeks. I went and I would highly recommend going if you are into doing tiles. Next I was stuck trying to find a specific Schluter profile. I phoned Tile Town Richmond store and they could get what I need by the next day! These people really know their stuff and are willing to help. If you have questions about tiles, tiling or Schluter product you shouldn't go anywhere...read full review
This was my first bathroom renovation in ten years of living in Vancouver, and I’m so glad I went to Tile Town. Alvin was incredibly helpful when I was choosing tiles. He took the time to ask about my renovation style, wall and floor colors, and vanity tone, then gave me honest, professional advice right away.
He explained everything clearly — why the tile would work well in my space, how the color and finish would look under different light, and even how easy it would be to clean. He also lent me some sample tiles to take home so I could see how they looked and get feedback from my family.
The prices were very fair, and Alvin’s service was both professional...read full review