A very big thank you to William and the entire service crew for helping my wife with her GLC coupe. She was more than impressed, and hasn’t been able to stop gushing about how well she was treated
About Mercedes-Benz Richmond
Mercedes-Benz Richmond, established in 1998, is a premier dealership specializing in sales, service, and parts for new, used, and certified pre-owned luxury vehicles. Located in Richmond, B.C., the dealership is proud to serve its community with knowledgeable sales staff and OEM factory-trained technicians who are automotive enthusiasts. The dealership is part of the Dilawri Group of Companies, Canada's largest automotive group.
Recent customer reviews highlight the dealership’s excellent customer service and professional staff. Buyers appreciated the help from Andy during their purchase of a used vehicle, and Judy from financial services was very prompt in providing information and documents even after a year. Patrick Ng was praised for his patience and professional explanations, creating a warm and helpful experience. Before picking up their car, customers were assisted by Candy Zhang in setting up the program and app, with detailed explanations of buttons and functions. Contact insurance representative Vince was noted for being thorough and thoughtful. Overall, the dealership continues to impress with its efficient processes, helpful staff, and dedication to customer satisfaction.
Reviews
Had a fantastic experience buying my vehicle from Mercedes Richmond. Jerry is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Mathew from finance made the package very accommodating and stress free process. Highly recommend going to Jerry/Mathew at Mercedes Richmond if you're in the market for a new or slightly used vehicle.
My Family and I have purchased numerous vehicles from Mercedes Benz Richmond Auto Mall over the years, and I have to say that the experience has consistently been outstanding. A huge part of that is because of Alex Wong. Alex has been selling cars for over 20 years, and his experience, knowledge, and genuine commitment to his customers really shows. He always takes the time to understand exactly what we’re looking for and helps us find beautiful, outstanding vehicles that we are truly excited about. He is someone I would happily recommend to anyone looking for a vehicle.
I also want to mention Talvinder Powar, the manager, who went above and beyond to make our experience… read full review
Photos
Hours
Monday 9AM - 8PM
Tuesday 9AM - 8PM
Wednesday 9AM - 8PM
Thursday 9AM - 8PM
Friday 9AM - 6PM
Saturday 9AM - 6PM
Sunday 11AM - 5PM
Location
5691 Parkwood Way, Richmond, BC V6V 2M6
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