About Dollar Car Rental
Reviews for Dollar Car Rental
Write a reviewHours
Monday: 6AM - 12AM
Tuesday: 6AM - 12AM
Wednesday: 6AM - 12AM
Thursday: 6AM - 12AM
Friday: 6AM - 12AM
Saturday: 6AM - 12AM
Sunday: 6AM - 12AM
Dollar Car Rental at Vancouver International Airport offers affordable airport car rental options. Customers can save up to 15% off the base rate by pre-paying for their rental car. The company provides quality winter tires for driving around Whistler. The rental process is the easiest car renting experience, with very quick pickup and easy drop-off. The staff was very nice and professional and provided a pleasant welcome. Everything was handled transparently with no hidden costs and no scam. Customers find the service very good and the charges accurate.
I booked the rental car through a third party site, (had I booked direct, the cost for hire would have been double what we paid) and noted that there was an additional charge for a second driver. I took the time to contact customer services and was informed that by joining Dollar Express I could add an additional driver for no cost. When I collected the car I was informed that due to the fact that the car was booked through a third party I could not use the Dollar Express membership, contrary to what I had been informed by email. Had I been informed of this on my first enquiry, I had time to change providers to a more cost effective hire. As such the extra cost was...read full review
I have to give Allen at the counter a lot of credit, he's very pleasant to deal with and very helpful. I rented the car for a few hours and only drove about 20km, but I did fill up the gas (for about $5) before returning it. Unfortunately, when I returned it I was accused of not filling up the gas and was charged $23. I was probably angrier at the person at the return than I should have been, but when I spoke to Allen and explained everything he refunded the $23 without question. So while I was very, very annoyed about the return, I have to say the way the staff inside handled my complaint restored my faith in this rental company
Rented a car from Dollar car rental, it was an ok experience, the rental was crazy priced for 1 day rental was $145.00, all the rental agencies were that price or more. The rental was ok nice and clean, and they did get you in and out very quickly.