ServiceXCEL

ServiceXCEL is a trusted HVAC and Electrical company serving homeowners in Central Vancouver Island. They specialize in heat pumps, air purification systems, and ERVs/HRVs, offering expert advice and maintenance plans. Clients praise the team's professionalism, friendliness, and clear communication. Technicians arrive on time, explain their work thoroughly, and answer questions patiently. The staff is known for their understanding, knowledge, and willingness to go the extra mile for their customers. Scheduling is easy, and the technicians are professional and attentive, making sure every job is done right. ServiceXCEL is recognized for its competitive pricing and strong commitment to customer satisfaction, earning recognition as a two-time Better Business Bureau Torch Award winner. Customers have been completely impressed with the entire process, from start to finish. They appreciate the awesome attention to detail and the way the technicians treat their homes with the utmost care. The gentleman who fixed the heat pump was described as awesome, very professional, and well-trained. Clients also praise the office staff, like Caitlin, for their helpfulness and reassurance. Overall, ServiceXCEL is known for its knowledgeable, hardworking, and customer-focused team.