Serge & Sew

Mar 2023

I so appreciate all the great service, but Rutti (the sewing machine technician) went beyond the call of duty. He came to me for my Babylock Alliance( a stand alone embrodiery machine) on a problem I created. It was back to normal within two days of my mistake. I was in the middle of my last minute embrodiery gifts and figured that was ruined. He made me so smile when it was fixed and recalibered. I looked around my apartment all my equipment is from them. 25 years of great service, great help and creative energy.Tian and your team make it feel like we are part of the Serge and Sew family. Thank you

Mar 2023

I love this store! Pfaff has been my favourite since getting my first one, a Creative 2170, from Serge & Sew back in 2007. This shop has such terrific pricing I was able to upgrade to a new machine and get a back-up to port about when needed for the same price that most places were selling the bigger machine for.

Mar 2021

Love this fabric store, it is across town but well worth the drive. The owners and staff are so knowledgeable, and helpful and very friendly. The staff is able to special order items for me, and they are ready to help me match/coordinate a fabric to my new quilt. Someday, I will plan my fabric requirements but that may not be as fun as having Becky or another nice staff member helping me find just the right fabric. There is another fabric store closer to me but I like the staff better at Serge and Sew.