Physical Therapy in Nanaimo

“Sometimes you just go to a place and just feel so welcomed. I’ve been to many healthcare practitioners over the years, but I was blown away yesterday with my first experience at Pinpoint . First off I was greeted by Alex who is just so lovely and friendly. She clearly loves her job and made me feel very welcomed, and then I saw Dr. Kelly Robertson.. what an absolute gem and super professional, I felt very safe in her capable hands to get the hyaluronic acid injection for my knee. Hopefully I don’t need many repeat treatments But if I do, I look forward to going back there for sure.. In fact, I think I might move over there for my other Physio and stuff like that. Highly recommend!“

“Not only are Erin and James kind and compassionate, they are incredibly talented! They have helped me and countless friends and family heal aches and pains, manage back pains and pulled muscles and overall improve health and well being. I can’t believe I get to work with them, it’s a privilege to be in their expert hands and be treated with so much love.“

“In June 2024, I was in a motorcycle accident. I was unable to walk at first, then able with a walker, at which time I began to be treated here. I underwent laser treatment and acupuncture to start. Thank you both for your compassionate care, Lise and Cameron Wallace. I continued with acupuncture under the fantastic skill of Cameron. His patience, expertise, and more than capable administration of needles, guasha and cupping, have been invaluable in my recovery. I also deeply appreciate Monna Hansen for stepping in when Cam was injured and for filling some very big shoes. You’re amazing, both of you.

A short time after beginning acupuncture, chiropractic care was added, so thank you also to Dr. Marino Best (truly the best chiropractor I’ve ever had!); he has also been an invaluable piece in my recovery, and his attention to detail and emphasis on team coordination has been brilliant. He always has helpful ideas and his caring shows every visit.

Several months later I began my kinesiology sessions with Jason Clare, who left to further his education, and I wish him the best in his career choice. If he is as conscientious in that as he was with me, he will experience huge success. When Jason left, he transferred me into the very capable hands of Marty Wardowicz, a kinesiologist who is very kind and patient, as well as extremely knowledgeable of what I am capable, which has varied from week to week. His discernment as to when to push me and when to ease up has been exceedingly helpful in keeping my stress levels manageable while increasing my physical capabilities.

I cannot thank the front desk personnel enough for the consummate service given by them. This has ranged from being very understanding when I had memory issues and migraines for months on end and was probably not the easiest person to deal with, to making sure my appointments here and elsewhere were coordinated professionally and quickly. You kept my stress levels lower than they could have been, and I cannot thank you all enough for that, particularly Drea, Sydney and Megan, and please forgive me if I inadvertently missed thanking anyone.

Finally, I thank Veralyn. Her behind the scenes expertise keeps everything running smoothly. To date, I’ve only had one issue which she speedily resolved with care.

Every person I have been greeted by or treated by in this clinic has been compassionate, empathetic, and eminently capable. Bless you all!

What a fantastic team!“