Dragonfly

Intelcom is a last-kilometer logistics company that delivers over 400,000 parcels daily across Canada. They utilize technology to create 3,500 optimized routes for their 500 independent delivery partners, providing a quick, reliable, and predictable delivery service for the final leg of online purchases. Customers have praised Intelcom for their friendly and efficient drivers. Delivery from Amazon to a small village is usually unpredictable, but recent experiences have been very positive, with packages arriving on time and just one door over, avoiding the common issues of packages being left at the wrong address or out in the rain. Customers appreciate the courteousness of the delivery drivers, who notify them when they arrive and often go the extra mile, such as meeting customers in the backyard or providing photos of the delivery. One driver, Yash Pal, was especially noted for his politeness and help in making returns easier. Overall, Intelcom's drivers and customer service have left a very good impression, with many customers expressing happiness about the service and the professionalism of the delivery team.