Pacific Star Electric Inc

Pacific Star Electric Inc. is a company that provides electrical services in the Lower Mainland of BC, including Maple Ridge, Langley, and the Greater Vancouver Area. They are committed to delivering outstanding service and high-quality work to their customers.

Their employees are known for their polite and friendly demeanor, and they have received praise for their excellent customer satisfaction follow-through. Specifically, Ty and Donna from the MServices department received positive feedback for their fan installation work. Similarly, Andrew and Cam were commended for their professionalism and courtesy during electrical fixture installation. Additionally, customers have praised electricians like Alessandro and Chris for their punctuality and thoroughness while completing tasks such as installing car chargers, bedroom lights, and outdoor sockets.

Customers have appreciated the clear communication from Pacific Star Electric's electricians regarding the work being done and why it is necessary. They have also been punctual and have guaranteed their work, ensuring that it is done right the first time. One customer noted that the work done on their electrical panel upgrade passed municipal electrical inspections without any issues, highlighting the skill of the team.

While some customers have expressed dissatisfaction with the responsiveness of the reception/office staff regarding paperwork such as written quotes, permits, and receipts, they have noted that the electricians' work is fantastic. Many customers highly recommend the services, stating that the electricians do a thorough job and are very courteous. Therefore, they would still consider using Pacific Star Electric for their electrical needs.

Overall, Pacific Star Electric Inc. is a reliable and trustworthy company that provides excellent electrical services, with a team of polite and professional electricians. However, they could improve their office staff's responsiveness to customer inquiries regarding paperwork.