About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Reviews mention that the staff is friendly, dedicated, and flexible, and the store is generally clean. However, some concerns were raised about the care of fish, particularly the betta fish racking system, which may not provide adequate water conditions and filtration.
Great service. Pet Smart staff helped me fit clothing and collars for my new puppy and she loved how nice they were to her. I am very glad that dogs are allowed, not only for helping shoppers find the perfect fit with friendly and outstanding service, but also for the training and grooming services offered. The mix of products and services is BRILLIANT! Thank-you, Pet Smart
I normally prefer to support local small businesses, but Pet Smart is a really great store that also supports local charities. I always donate to Catnap and or the local hospital when I shop there. My cats love going there for field trips. They sell their favourite corn cob cat litter, wet & dry foods, chu ru treats & toys. The service is always great and we like their reward program.
It was a good experience, my groomer wasn't very customer service professional. How hard is it to turn on a little bit of kindness and warmth while I pay exorbitant amounts of money for a haircut for my dog.