About PetSmart
Reviews for PetSmart
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Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. The store provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and adoption services. Reviews mention that the staff is friendly, dedicated, and flexible, and the store is generally clean. However, some concerns were raised about the care of fish, particularly the betta fish racking system, which may not provide adequate water conditions and filtration.
I normally prefer to support local small businesses, but Pet Smart is a really great store that also supports local charities. I always donate to Catnap and or the local hospital when I shop there. My cats love going there for field trips. They sell their favourite corn cob cat litter, wet & dry foods, chu ru treats & toys. The service is always great and we like their reward program.
It was a good experience, my groomer wasn't very customer service professional. How hard is it to turn on a little bit of kindness and warmth while I pay exorbitant amounts of money for a haircut for my dog.
We lost our cat this morning. She got spooked and ran into the pet smart parking lot.
The entire staff at pet smart were amazing. Some took their lunch break to help come look! The assistant manager Mariko went out of her way to print a missing poster right there in the store. And had it posted within minutes. She helped us look outside as well. We searched for hours and finally found her.
We went back to the store and let them know and everyone was so happy. They even announced it on their internal radios.
Customers and staff and random strangers alike all came together to help. It was so heartwarming to see how amazing Nanaimo was and how amazing the staff...read full review