Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
Ratings
Google: 4.1/5
Facebook: 2/5Map & Location
20015 Langley Bypass #150, Langley
Directions Call Pricelist Suggest an Edit

PetSmart is a well-known pet supply and services retailer, offering a wide variety of products and services for various pets, including dogs, cats, birds, fish, amphibians, reptiles, and small animals. They have over 10,000 products available in-store and online, and select locations offer additional services such as dog training, grooming, boarding, and adoption. Customers often praise PetSmart for its friendly and helpful staff, noting that the prices are better than other stores. The grooming services are highly recommended, with the groomers being described as friendly, efficient, and great listeners. They do a wonderful job, especially with animals like dogs and cats, and are quick and thorough during grooming sessions. One customer mentioned how the groomer at PetSmart was incredibly accommodating and gentle, winning over both the customer and their cat during grooming. The fish section receives positive feedback for its wide selection and knowledgeable staff. Customers appreciate the staff’s care and understanding, especially when choosing fish suitable for their tanks. They help customers understand what size fish are appropriate and show genuine concern for the animals' well-being. Despite some occasional wait times for fish and plants due to staffing issues, the overall experience remains positive. The store also offers a good return policy, which customers find reassuring. In summary, PetSmart is a large retailer offering a wide range of pet supplies and services. Customers have enjoyed the friendly staff, excellent grooming services, and extensive selection of fish-related items. While there are some reports of wait times for certain products, the overall experience is positive and highly recommended.