About Shane's At Your Door Auto
Shane's At Your Door Auto is known for its honest and quick service, making it a trusted choice for automotive needs. Customers appreciate the thorough assessments and fair billing practices, with no unnecessary upselling. The team is genuine and kind, often accommodating urgent requests, such as brake checks before long trips. Shane and his staff are welcoming and prioritize working within customers' budgets, always providing the best options for repairs. They even offer a "get away car" to ease the wait while vehicles are being serviced. Many recommend Shane's for its reliable service and friendly atmosphere, making it a valued place for car maintenance.
Recently, customers have praised the old-school service at Shane's, highlighting the honest work and fair prices. They appreciate that only necessary repairs are performed, with confirmation given beforehand to avoid surprise bills. The support staff is noted for being friendly and knowledgeable. Many have had great experiences, with quick repairs and reasonable costs. Special mentions go to the efficient and friendly service provided at the desk, making customers feel valued. Shane's continues to build long-term relationships with its clients, ensuring they return for their automotive needs.
Honest, reliable and old-school service
I moved here from the mainland, were finding a trustworthy mechanic felt impossible -everyone seem to focus on squeezing out as much money as they could. That is not the case with Shane. He runs his shop the old-school way: honest work, fair prices, and focusses on building long-term relationships. He only does the work that’s truly needed and always confirms everything beforehand, so there’s no surprise bills. His support staff is friendly, and knowledgeable. I fully trust their expertise and have recommended him to everyone I know - who’ve all gone on to do the same.
Once again Shane and his crew came through. My son bought a used car. Shane’s gave it an inspection, an oil change and replaced the washer reservoir, plus a front brake replacement. Runs great now. Thanks guys.
I wanted to take a moment to sincerely thank Shane for his invaluable assistance during our recent holiday. His expertise and experience truly saved our trip, and we are incredibly grateful for that.
Not only did he diagnose our vehicle's issues quickly and efficiently, but his friendly demeanor made a very stressful situation much more manageable for myself as well as my wife and stepson. His willingness to go the extra mile did not go unnoticed, and it made a world of difference for us. Shane was unable to work on a seized brake calliper because of the amount of vehicles he had at his garage but ordered the parts and offered his shop and tools so I could get our camper van back on the road and off to our up island vacation. He frequently would check on my work and assist when he could. He also kept my stepson occupied with free pinball and even offered my wife a vehicle to take into Ladysmith.
Thanks to Shane and his mechanics who were also willing to assist we were able to enjoy our holiday without further worries. We can’t express how much we appreciated his help!
Wishing Shane and his team all the best and know that we will be recommending Shane to our friends and family in the future.
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday Closed
Sunday Closed
10884 Westdowne Rd, Ladysmith, BC V9G 1X5
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