My fireplace wasn't working properly so I asked for a service appointment to diagnose why it was turning itself off and sometimes wouldn't start at all.Marcus was wonderful! Very professional and a pleasure to chat with. He did a great job taking care of my fireplace. He found the problem, fixed it and did a full service efficiently and with no disruption to my work schedule. He was also able to advise on ways to help keep my house cooler this summer. All my furbabies were happy with his service as well ☺Services: Heating maintenance
Jan 2022
I have used Premium Comfort for a number of services over the years, and I have always found their staff to be knowledgeable, and courteous.Laura has been a pleasure to deal with from start to finish, from scheduling services techs, to explaining any questions I have regarding billing.I will continue to use Premium Comfort thanks to their commitment to quality work, and having shopped around town, I find their rates hard to beat!
Jan 2022
We had our gas hot water tank die last winter and Matt was able to get us a new one in no time at all and had it installed for us so quick.We started a Reno on our house and I wanted to put in an electric fireplace.Matt was very knowledgeable about the different products they have and about what would suit us best.Their supplier had some inventory problem like many bussiness have had. But they keep on top of contacting me and the supplier and things worked out great!I would highly recommend using premium comfort for any heat or cooling needs in your home.Matt is a great representative of a top notch business here in Kelowna.
My fireplace wasn't working properly so I asked for a service appointment to diagnose why it was turning itself off and sometimes wouldn't start at all.Marcus was wonderful! Very professional and a pleasure to chat with. He did a great job taking care of my fireplace. He found the problem, fixed it and did a full service efficiently and with no disruption to my work schedule. He was also able to advise on ways to help keep my house cooler this summer. All my furbabies were happy with his service as well ☺Services: Heating maintenance
I have used Premium Comfort for a number of services over the years, and I have always found their staff to be knowledgeable, and courteous.Laura has been a pleasure to deal with from start to finish, from scheduling services techs, to explaining any questions I have regarding billing.I will continue to use Premium Comfort thanks to their commitment to quality work, and having shopped around town, I find their rates hard to beat!
We had our gas hot water tank die last winter and Matt was able to get us a new one in no time at all and had it installed for us so quick.We started a Reno on our house and I wanted to put in an electric fireplace.Matt was very knowledgeable about the different products they have and about what would suit us best.Their supplier had some inventory problem like many bussiness have had. But they keep on top of contacting me and the supplier and things worked out great!I would highly recommend using premium comfort for any heat or cooling needs in your home.Matt is a great representative of a top notch business here in Kelowna.