Huge rave to fantastic customer service! Again! I was in store in the summer. Signed up for a bunch of promos. Got home and saw some of the savi gs were not ac ounted for. I called and was told i would have a credit next time i was over. Well 4 months later i figured they would long since have forgotten. Not chance! $40+ credit! Outstanding staff, pleasant and helpful! I dont get to Kamloops iften but definitely a must visit store!
December 2025
I am already convinced that petsmart kamloops is the best store in the world to shop for all my Princess Doggy's needs, but today was even more overwhelming than usual. We had registered for photos with Santa and it could not have been carried off in a more professional way. A specific area was set aside where Santa and Santa's helper carried out their Christmas duties. Everything was organized, efficient and ran so smoothly. Right on time of course and 1 by 1 our pets were ushered into Santa's area. Open, safe, uninterrupted and enclosed in aarge windowed room. It was like a private photo shoot for your pet and I could not have been more impressed.... read full review
November 2025
We love going to Petsmart. All the staff have been helpful and plesant. Our dog has grown to expect her freeze dried treats at the till. We especially enjoyed the 4 different puppy lessons we've taken. They've been like a special date night with the dog. Tiara the trainer is capable, engaging, and warm. Our dog knows the essentials and more.
Huge rave to fantastic customer service! Again!
I was in store in the summer. Signed up for a bunch of promos. Got home and saw some of the savi gs were not ac ounted for. I called and was told i would have a credit next time i was over. Well 4 months later i figured they would long since have forgotten. Not chance! $40+ credit! Outstanding staff, pleasant and helpful!
I dont get to Kamloops iften but definitely a must visit store!
I am already convinced that petsmart kamloops is the best store in the world to shop for all my Princess Doggy's needs, but today was even more overwhelming than usual. We had registered for photos with Santa and it could not have been carried off in a more professional way. A specific area was set aside where Santa and Santa's helper carried out their Christmas duties. Everything was organized, efficient and ran so smoothly. Right on time of course and 1 by 1 our pets were ushered into Santa's area. Open, safe, uninterrupted and enclosed in aarge windowed room. It was like a private photo shoot for your pet and I could not have been more impressed.... read full review
We love going to Petsmart. All the staff have been helpful and plesant. Our dog has grown to expect her freeze dried treats at the till. We especially enjoyed the 4 different puppy lessons we've taken. They've been like a special date night with the dog. Tiara the trainer is capable, engaging, and warm. Our dog knows the essentials and more.