We had one of the most memorable and amazing customer service experiences at Kal Tire Notre Dame in Kamloops. We were traveling from Calgary to BC when we suddenly ran into a tire emergency on the road. Needless to say, we were stressed and worried about what to do next.
I called Kal Tire, and from the very first phone call, I was met with kindness and reassurance. The young lady at reception was incredibly friendly, professional, and accommodating. She immediately made us feel like we were in good hands.
A special thank you goes to Matt Shakespeare, who went above and beyond to help us. He was patient, knowledgeable, and genuinely cared about getting us safely back… read full review
About Kal Tire
Kal Tire in Kamloops is dedicated to ensuring safe travels with a wide range of services, including tire sales, custom wheels, brake service, and wheel alignments. Customers appreciate the friendly and knowledgeable staff who provide genuine service and quickly address issues, such as fixing flat tires and locating leaks. Many reviews highlight the professionalism and helpfulness of the team, with specific mentions of employees like Stephanie Samuel and Nick, who are noted for their exceptional service. The shop offers a great selection of trusted tire brands, including Nokian WRG5 Remedy tires, and allows customers to shop online, making it easy to view prices, rebates, and book services. Customers have praised the team's willingness to assist, whether checking air pressure on a trailer or addressing past complaints. Overall, Kal Tire is highly recommended for its excellent service and commitment to customer satisfaction, with many customers being repeat visitors.
Reviews
Squeezed me in for a very quick fix near the end of the day. Very welcoming staff and great work, absolutely above the normal Kal Tire standard (which is high in itself) Very appreciated
Niraj and Divaji (sp?) were absolutely amazing! I was out of town to watch my daughter swim in the provincials when I sliced the sidewall of my tire in a parking lot. I called Subaru warranty service and they were useless. I then tried calling Kal Tire, but their phone system is dysfunctional and after 25 minutes of hold music I walked to the closest Kal Tire to see if they could help me replace an unusual size of tire. They didn’t have anything in stock, and I needed a tire today. Niraj and Divaji then started calling competitors for me to try to find one. After approximately an hour of trying - hard to get people to answer the phones on Saturday- they found me a single… read full review
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Hours
Location
825 Notre Dame Drive, Kamloops, BC V2C 5N8
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