Dan came to our home, polite and efficient, overall excellent service! Melissa in the office is always on point and great promptness in helping us :) Highly recommend them, Thank you so much guys!
June 2025
Good communication, timely service, fair costs.
These guys answer the phone and follow up! We had an issue with our furnace, they scheduled us for a month out and gave us an estimate over the phone. Dustin arrived on the day and time scheduled, assessed the job, did repairs efficiently and sent us the bill on his way out the driveway. When it turned out that the issue required further repairs, he insisted on returning to our home immediately, figured out the other issues, sent us a quote and timeline for a furnace replacement part on his way out the driveway, and followed up with us the next working day. The additional repairs came in under the quote.... read full review
June 2025
I've been a customer of Thomas Heating for several years and couldn't be happier with their service. They've installed a new furnace and A/C unit for me, and I continue to use them for annual maintenance and even fireplace servicing. Booking service is super easy through their website, and paying online is just as convenient. Their technicians are always friendly, professional, and full of helpful advice to keep everything running smoothly. They also guided me through the FortisBC rebates, which was a huge help and saved me money. I highly recommend Thomas Heating for anyone looking for reliable, top-quality heating and cooling services.
Dan came to our home, polite and efficient, overall excellent service! Melissa in the office is always on point and great promptness in helping us :) Highly recommend them, Thank you so much guys!
Good communication, timely service, fair costs.
These guys answer the phone and follow up! We had an issue with our furnace, they scheduled us for a month out and gave us an estimate over the phone. Dustin arrived on the day and time scheduled, assessed the job, did repairs efficiently and sent us the bill on his way out the driveway. When it turned out that the issue required further repairs, he insisted on returning to our home immediately, figured out the other issues, sent us a quote and timeline for a furnace replacement part on his way out the driveway, and followed up with us the next working day. The additional repairs came in under the quote.... read full review
I've been a customer of Thomas Heating for several years and couldn't be happier with their service. They've installed a new furnace and A/C unit for me, and I continue to use them for annual maintenance and even fireplace servicing. Booking service is super easy through their website, and paying online is just as convenient. Their technicians are always friendly, professional, and full of helpful advice to keep everything running smoothly. They also guided me through the FortisBC rebates, which was a huge help and saved me money. I highly recommend Thomas Heating for anyone looking for reliable, top-quality heating and cooling services.