About Thomas Heating & Electric
Thomas Heating & Electric is a responsive and professional business, known for their quick answers to calls and emails. They provide estimates within a week and have friendly staff. One customer mentioned that they were able to come in sooner than originally booked, which was greatly appreciated. Dan is noted for being polite and efficient, contributing to the overall excellent service. The business has received praise for their knowledgeable technicians, such as Dustin, who take the time to explain options and restore fireplaces to good working condition. Customers appreciate good communication, timely service, and fair costs. They have experienced efficient repairs and follow-ups, ensuring that issues are resolved promptly. Overall, Thomas Heating & Electric is highly recommended for their excellent service, making it a top choice for anyone looking for reliable heating and cooling solutions.
Couldn't ask for a better experience. Adam was professional, efficient, competent and an excellent communicator, and the office staff was really helpful getting him out to do the job promptly.
These folks are great to work with! Good communication about our upcoming appointment. Dustin arrived right on time. He was very courteous and efficient. He diagnosed the problem with our Valor fireplace quickly and tested it thoroughly after replacing the faulty part. Left our living room looking just as neat as before he arrived. Thank you. I guess that's why we had to wait over 2 weeks to get him here, they're that good!
Dan came to our home, polite and efficient, overall excellent service! Melissa in the office is always on point and great promptness in helping us :) Highly recommend them, Thank you so much guys!