Our apologies this is getting posted just now. We had the very best experience from the owner. Our car was making the worst noise, and we were going up island. We pulled into H & M who were absolutely booked solid. BUT, the owner took our keys, took our vehicle for a drive, and removed the stones in the steering column. Problem solved. We were going to Calgary in couple of days, live in Victoria. We can't tell you how grateful we were/are. Kind, and the best service ever. He did not charge us. Many many thanks. He really helped us, and at such a busy time for him. Cheers!!
About H & M Auto Repair
H & M Auto Repair is a reputable, family-owned business that has consistently provided excellent service to its customers. The staff, including Myke, are praised for their professionalism, kindness, and honesty. Customers appreciate the logical options provided when issues are more involved than anticipated, as well as the trustworthiness of the business. H & M Auto Repair has earned the full confidence of its customers, who recommend the business to everyone. With over 10 years of service, Myke has built a strong relationship with many families, ensuring they never feel taken advantage of. Customers have experienced good workmanship and competitive labor costs, making it a preferred choice in the Duncan Area. H & M Auto Repair has also demonstrated its integrity by advising a customer to pursue warranty coverage with another provider, even though it could have booked the job and made the sale. Customers are impressed by the business's honesty and professionalism, leading them to trust H & M Auto Repair with the ongoing maintenance of their vehicles.
Reviews
Fixed something that wax keeping me up nights, explained so well, fixed and I am another new loyal for life customer. So thankful.
Mike and the team at H&M are the kind of mechanics you hope exist when things go sideways. After leaving another shop in tears and feeling unsafe, I called H&M. Mike didn't hesitate & told me to head straight over, & as soon as a hoist was available, they pulled me right in to inspect the work and made sure my van was secure. They took the time to reassure me, confirmed I was safe to drive, and sent me on my way with total peace of mind. Finding a shop with this level of genuine care, empathy, and honesty is rare. Outstanding service from a shop you can actually trust.
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
462 Duncan Street, Duncan, BC V9L 3W5
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