Kokanee Ford Sales Ltd. provides excellent customer service. Customers have praised the staff for being welcoming and helpful, especially when dealing with car issues. The team has been recognized for quickly identifying problems and getting customers back on the road. Customers have also appreciated the attention and care they received when purchasing a vehicle and having it serviced. Recent reviews highlight the friendly and professional staff, who go beyond expectations, such as providing loaner vehicles while repairs are done and offering services like ceramic coating at reasonable prices. The dealership's team is known for quick, clear communication and for making the entire experience smooth and stress-free.
Can't say enough about my experience there. Blew a water pump on our 17 Escape leaving town, phoned BCAA and had it towed to Kokanee Ford. They not only replaced the pump but they also went up one side of the vehicle and down the other. Awesome service and staff. Definitely and highly recommend Kokanee Ford!! Thank you!
Bough a used Tacoma from Garret an his Dad Mike. They were transparent, easy to deal with and honest. I purchased the Truck sight unseen and when I arrived, it exceeded my expectations. Highly recommend Kokanee Ford
The service staff goes above and beyond. They fit us in with almost no notice, offered to give us a ride and pick us up when our vehicle was done being serviced, when we declined they pointed us over to the lounge with a coffee bar, big comfy chairs, wifi, a vending machine and a rack with some ford merch that is for sale. I enjoyed my time waiting. They did a very thourough job inspecting the vehicle during service and the staff was friendly and knowledgeable about the maintenance plan on our vehicle. Over all a very positive experience. 10 out of 10.
1241 Northwest Blvd, Creston, BC V0B 1G6
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