The one positive thing was that they were able to get my car in quickly. Otherwise, I was not impressed with the scare tactics used to try to oversell repairs. As a woman, I’m accustomed to having to watch for such things but this one was bad. Added to that was mansplaining from the mechanic who didn’t know that I actually know a lot about cars. I do most of my own repairs. I simply don’t own the device to check for codes when the check engine light is on. That was the only reason I went in.
February 2022
Excellent customer service! A visiting family member had transmission issues, Alex was great to deal with, explained everything clearly and got them on the road quickly helping ease a stressful situation!!Service: Transmission
December 2014
Our big RV broke and they fixed it. Shop prices are a little on the high side but they did a great job.
The one positive thing was that they were able to get my car in quickly. Otherwise, I was not impressed with the scare tactics used to try to oversell repairs. As a woman, I’m accustomed to having to watch for such things but this one was bad. Added to that was mansplaining from the mechanic who didn’t know that I actually know a lot about cars. I do most of my own repairs. I simply don’t own the device to check for codes when the check engine light is on. That was the only reason I went in.
Excellent customer service! A visiting family member had transmission issues, Alex was great to deal with, explained everything clearly and got them on the road quickly helping ease a stressful situation!!Service: Transmission
Our big RV broke and they fixed it. Shop prices are a little on the high side but they did a great job.