Title: Extremely Disappointing and Unprofessional Experience
Review: I booked an appointment here for a simple haircut that was supposed to cost $35. Initially, they rescheduled me from my original time to a later slot, which was already inconvenient. When I arrived, the actual haircut took barely two minutes and looked nothing like what I’d asked for. I had to ask them to fix it, and even then, they didn't do anything without any care.
They didn’t do a proper blowout afterward and made me wait around 20 minutes for someone else to come over with subpar tools. The whole process dragged on unnecessarily. Then they tried to charge me $40 instead of the original $35, claiming it was because the blowout took longer—when it was their own inefficiency. I even tipped them $3 despite the poor service. Overall, it was a very unprofessional experience, and I wouldn’t recommend this place to anyone looking for quality or honesty.
Negin Lotfi
Jul 2025
Reasonable prices
Somaya Fakiri
Feb 2025
Have been Ella Jan’s customer for almost 7 years She is the best and nasrin khanm is the same too
Negar Masoum
Feb 2025
I went there to touch up my hair roots and toner for my hair. When I called them I told them I am busy mom and I have around one hour only, I was told this is only one hour job and you can come. I was there at 1:20 and they started job 1:45 and at the same time the lady works there was handling 4 other customers, the color at the end was not the one I was told and they finished my job at 3:30 and still they insisted that they can fixed my hair right a way in 5 min without paying attention that I am in rush.
Nasrin Bahramshahi
Dec 2024
Have been using Ella services for years! She is the best!
Nasim Totonchi
Nov 2024
One of the best salons in Coquitlam, with very kind and friendly staff, a welcoming atmosphere, and beautiful hair coloring services.
Nick Tang
Nov 2024
I went to get a cut and perm from Chloe. She was really kind and even though I was not very familiar with different permed hairstyles she was still able to understand and it came out amazing!! Cut looks really good and she took care to fix the unevenness as well. I highly recommend!!
Si Sol
Nov 2024
Nasrin Joon has the best haircut and hair color skills in Coquitlam area.
livi bibi (SIGMA!!!)
Nov 2024
I asked for face framing layers and to keep my hair longer than. my shoulders, than they gave me a bowl cut, also the appointment was at 6:30 I waited till 7:00.
Farnaz Hamidi Fazel
Title: Extremely Disappointing and Unprofessional Experience
Review:
I booked an appointment here for a simple haircut that was supposed to cost $35. Initially, they rescheduled me from my original time to a later slot, which was already inconvenient. When I arrived, the actual haircut took barely two minutes and looked nothing like what I’d asked for. I had to ask them to fix it, and even then, they didn't do anything without any care.
They didn’t do a proper blowout afterward and made me wait around 20 minutes for someone else to come over with subpar tools. The whole process dragged on unnecessarily. Then they tried to charge me $40 instead of the original $35, claiming it was because the blowout took longer—when it was their own inefficiency. I even tipped them $3 despite the poor service. Overall, it was a very unprofessional experience, and I wouldn’t recommend this place to anyone looking for quality or honesty.
Negin Lotfi
Reasonable prices
Somaya Fakiri
Have been Ella Jan’s customer for almost 7 years
She is the best and nasrin khanm is the same too
Negar Masoum
I went there to touch up my hair roots and toner for my hair. When I called them I told them I am busy mom and I have around one hour only, I was told this is only one hour job and you can come.
I was there at 1:20 and they started job 1:45 and at the same time the lady works there was handling 4 other customers, the color at the end was not the one I was told and they finished my job at 3:30 and still they insisted that they can fixed my hair right a way in 5 min without paying attention that I am in rush.
Nasrin Bahramshahi
Have been using Ella services for years! She is the best!
Nasim Totonchi
One of the best salons in Coquitlam, with very kind and friendly staff, a welcoming atmosphere, and beautiful hair coloring services.
Nick Tang
I went to get a cut and perm from Chloe. She was really kind and even though I was not very familiar with different permed hairstyles she was still able to understand and it came out amazing!! Cut looks really good and she took care to fix the unevenness as well. I highly recommend!!
Si Sol
Nasrin Joon has the best haircut and hair color skills in Coquitlam area.
livi bibi (SIGMA!!!)
I asked for face framing layers and to keep my hair longer than. my shoulders, than they gave me a bowl cut, also the appointment was at 6:30 I waited till 7:00.
ladan ghafouri
Nasrin Jon is such an amazing hairstylist. ❤️❤️❤️