First time customer and I can't believe I have been shopping for sheet goods at the big box store for so long. I was truly blown away by Windsor's customer service yesterday. Friendly and super efficient. Guys sent me off with a smile and a handshake at the end of their day with a trailer load of material. Will definitely become a repeat customer. Well done.
July 2025
Ordered custom duel entry doors. $5,000 ish. Went to spray them today,only to notice a major attempted cover up of an employee's mistake. Maybe their culture repremands misstakes.?? Either way....own it. Eric was great,and the owner/operator Dennis really stepped up to the plate. They were super apologetic and came out same day to pick up the door,and they're gonna return i tomorrow,!! Further more, Dennis said he's gonna give me the top of the line handle assembly!?? I very happy with their service. And would recommend to anyone. Mistakes happen. How you deal with them,is all that matters.
March 2025
Love this place! Great selection and inventory levels, fair pricing and most importantly, incredible customer service. Everyone has been amazing. It doesn't matter if I'm there to spend $10 or $500, or if I just need a piece of advice, they are amazing. One of their younger crew, Timon, didn't just go above and beyond, he goes above and beyond every single time I'm in there. Windsor Plywood, you've earned me as a long term repeat customer.
First time customer and I can't believe I have been shopping for sheet goods at the big box store for so long. I was truly blown away by Windsor's customer service yesterday. Friendly and super efficient. Guys sent me off with a smile and a handshake at the end of their day with a trailer load of material. Will definitely become a repeat customer. Well done.
Ordered custom duel entry doors. $5,000 ish. Went to spray them today,only to notice a major attempted cover up of an employee's mistake. Maybe their culture repremands misstakes.?? Either way....own it.
Eric was great,and the owner/operator Dennis really stepped up to the plate. They were super apologetic and came out same day to pick up the door,and they're gonna return i tomorrow,!! Further more, Dennis said he's gonna give me the top of the line handle assembly!?? I very happy with their service. And would recommend to anyone. Mistakes happen. How you deal with them,is all that matters.
Love this place! Great selection and inventory levels, fair pricing and most importantly, incredible customer service. Everyone has been amazing. It doesn't matter if I'm there to spend $10 or $500, or if I just need a piece of advice, they are amazing. One of their younger crew, Timon, didn't just go above and beyond, he goes above and beyond every single time I'm in there. Windsor Plywood, you've earned me as a long term repeat customer.