MrPets is known for its excellent service and caring staff who focus on customer satisfaction and pet well-being. Customers appreciate the time taken to understand their needs, especially when calming pets. The store has a strong reputation for its fish care, with knowledgeable staff like Skye and Mellissa providing quality assistance. Many have had positive experiences, such as finding affordable pets and adding to their families.
The management is praised for being great, and the store is clean with a friendly atmosphere. Regular visitors have noted that the staff is super helpful and kind, making it a comfortable place to go. Customers have highlighted the excellent customer service received while setting up fish tanks, stating that the staff took the time to answer all questions and ensure confidence in their new hobby.
MrPets is seen as a reliable alternative to larger corporate stores, with a focus on pet care and education. Despite undergoing renovations, the staff continues to go the extra mile to care for animals and assist customers. Overall, MrPets remains a top choice for pet needs, with a commitment to providing a family-friendly environment.
The Mr. Pets in Chilliwack is significantly better than the one in Mission. For one, it is a big store with a greater inventory. They also have a room full of cats and kittens for adoption. Even then, they still allow you to come inside and interact with the cats. The staff there is very nice, too. I really hope I come around this part of Chilliwack again to see the cats. They were just so adorable.
I really love the service I get when I come here. They seem to really care about the animals. The animals they take in are rescues I discovered and none of the bunnies come from breeders which I really love because so many animals from rescues and shelters need homes. They seem fairly knowledgeable on the products as well. Each time I come in the level of service I get seems to be pretty consistent. Mr pets and olys are the two pet stores I specifically shop at in town I don't go anywhere else. Very happy to support places like this!
Boarded my bunny here for 3 weeks, staff were amazing and took great care of her! Would board here again even though I live in Vancouver, its worth the drive if you need small pet boarding💕
45793 Luckakuck Way, Chilliwack, BC V2R 5S3
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