About MrPets
MrPets is known for its excellent service and caring staff who focus on customer satisfaction and pet well-being. Customers appreciate the time taken to understand their needs, especially when calming pets. The store has a strong reputation for its fish care, with knowledgeable staff like Skye and Mellissa providing quality assistance. Many have had positive experiences, such as finding affordable pets and adding to their families. The management is praised for being great, and the store is clean with a friendly atmosphere. Regular visitors have noted that the staff is super helpful and kind, making it a comfortable place to go. Customers have highlighted the excellent customer service received while setting up fish tanks, stating that the staff took the time to answer all questions and ensure confidence in their new hobby. MrPets is seen as a reliable alternative to larger corporate stores, with a focus on pet care and education. Despite undergoing renovations, the staff continues to go the extra mile to care for animals and assist customers. Overall, MrPets remains a top choice for pet needs, with a commitment to providing a family-friendly environment.
Boarded my bunny here for 3 weeks, staff were amazing and took great care of her! Would board here again even though I live in Vancouver, its worth the drive if you need small pet boarding💕
I would like to leave a shout out to the manager, she’s knowledgeable, personable and always makes sure to take care of her customers. Mr.Pets is lucky to have such a great employee working for them. Thanks for everything you do!
This store has the best customer service in town! Every time I call or shop in store they give the Royal treatment, pull items and have ready at the front, help carry out to the car, and I have never had to search for someone for assistance. Positive and pleasant staff, and best customer service!