Van Pet Burnaby is a trusted pet care business that provides exceptional service and care for furry friends. The knowledgeable and friendly staff take the time to understand each pet's specific needs and preferences, offering personalized advice and attention. Their grooming services are top-notch, with skilled professionals who prioritize comfort, well-being, and aesthetic appeal. Customers can expect excellent communication, professionalism, and a warm welcome from the moment they walk in. Many customers praise the store's cleanliness, size, and welcoming atmosphere. The staff is described as positive, knowledgeable, and respectful, always ready to help with any animal needs. Ronnie, the groomer, is highly recommended for his expertise in cat grooming, with many noting that he takes amazing care of their pets, allowing them to relax during grooming sessions. With a passion for animals, the team at Van Pet Burnaby ensures that every pet leaves feeling and looking their best.
This store is amazing, it is big, clean and welcoming. Tamara is the best pet person ever.
I know her because of my dogs, she is caring and honest, she has an answer for every need. She is the kind of employee that will keep customers coming back...she is there about helping with animal needs. For me that is about dogs, but I know she cares about all four legged animals, for sure cats. Van Pet is lucky to have a caring, honest, knowledgeable women working at this store. She has me going back..
Excellent service! Employees are always polite and patient.
They partner with a local cat rescue to help adopt out cats. A very cat friendly store. Good selection of products and food.
Monday 9AM - 8PM
Tuesday 9AM - 8PM
Wednesday 9AM - 8PM
Thursday 9AM - 8PM
Friday 9AM - 8PM
Saturday 9AM - 7PM
Sunday 10AM - 6PM
4111 Hastings Street, Burnaby, BC V5C 2J3
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