I have been their pedicure customer for the past 3 years and their service us great but yesterday July 19 I went for a manicure and gel polish my daughter and I were not satisfied at all. My daughter has a cut on her cuticle and my nails look like it has been painted by a child. I am sorry to write this comment but I have no choice. The pedicures are so relaxing but the ladies doing the manicures were constantly talking in their own language and it was not pleasant at all.
About Urban Nail Spa
Urban Nail Spa is known for its exceptional service, with nail technicians like Amy and Donna impressing customers with their skills. They offer detailed and thorough designs, with technicians such as Helen crafting custom looks that match clients' reference photos. The spa uses high-quality products that last, with gel polish retaining its color and shine for at least two to three months. Customers have praised the friendly and welcoming atmosphere, noting that the staff is always kind and attentive. While pricing may be standard, the overall experience is positive, making it a popular destination for nail enthusiasts. Many clients express their satisfaction, highlighting that their nails turn out perfect every time, and they appreciate the meticulous attention to detail provided by the technicians.
Reviews
I had a great experience at Urban Nail Spa in Metrotown! The salon was clean, organized, and had a welcoming atmosphere. The staff were friendly and made me feel comfortable throughout my appointment. My nail technician paid close attention to detail and made sure my nails were shaped evenly and looked exactly how I wanted. The service was efficient without feeling rushed, and I was really happy with the final result. The location inside Metrotown is also super convenient, especially if you’re already shopping. Overall, I’d definitely recommend Urban Nail Spa to anyone looking for a reliable nail salon with beautiful results.
I always go to urban nails and spa salon they are so good and do very good job specially Helen she is the best 🥰 the prices are good too so I recommend to women who want to get their nails done 💅🏻
Photos
Hours
Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 11AM - 7PM
Good to know
- accepts debit cards
- bike parking
Location
4800 Kingsway Upper Level, Burnaby, BC V5H 4M5
Discover More Local Pros
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.