MobileQ, a phone and computer repair shop, has consistently provided excellent service and customer satisfaction, according to multiple customer reviews. The staff is friendly, attentive, and knowledgeable, helping customers understand the issues and the next steps needed. The pricing is fair, and the quality of the repair work is high.
One customer had their phone completely stop working, and the staff at MobileQ were patient and courteous in assisting them. Another customer had a problem with their Samsung LCD screen and a charging port issue, and MobileQ was able to replace the screen within 48 hours and install a new charging port at no additional cost. A third customer had a broken screen on their 5-year-old iPad Pro and was quoted a high price by Apple to replace the device, but MobileQ was able to repair the screen at a much lower cost.
Customers have expressed their trust and appreciation for the store's honesty and dedication to providing the best possible outcome. The store has also been praised for its quick turnaround time, with one customer's phone being repaired in less than 30 minutes.
Overall, MobileQ has consistently demonstrated its commitment to excellent customer service, fair pricing, and high-quality repair work, earning the trust and satisfaction of its customers.
I had a great experience with their service. I brought in my iPhone 15 Pro Max, and they professionally fixed the screen. The previous damage was still affecting my phone, but they offered me $70 in store credit when I went to buy a new one.
The staff was great and always a pleasure to work with
Came in to have a camera lens repaired. Swapped out professionally and fair priced. However for future reference. Please get rid of your stock with the sharp edges and none oleophobic lens. I had to get another camera lens on top that had the coating, makes all the difference to not cut my finger when I reach for my phone and the smudges on the replaced lens was apparent.
I dropped my phone and my screen was unusable. Rashad was amazing, if you’re needing anything done I really recommend him. I was sceptical about who I should go to to get it fixed because I didn’t want to spend money just for it to break and Rashad carefully explained the difference between the cheaper option of phone screen vs the more expensive versions. He showed me the difference between them too and was quick to repair it, he took his time making sure everything was ok and I honestly had the best experience. Thank you Rashad!
9855 Austin Avenue unit 123, Burnaby, BC V3J 0A7
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