MobileQ

Mobile Phone Repair, Mobile Phones, Mobile Phone Accessories

9855 Austin Ave unit 123, Burnaby, BC V3J 1N5

About MobileQ

MobileQ, a phone and computer repair shop, has consistently provided excellent service and customer satisfaction, according to multiple customer reviews. The staff is friendly, attentive, and knowledgeable, helping customers understand the issues and the next steps needed. The pricing is fair, and the quality of the repair work is high. One customer had their phone completely stop working, and the staff at MobileQ were patient and courteous in assisting them. Another customer had a problem with their Samsung LCD screen and a charging port issue, and MobileQ was able to replace the screen within 48 hours and install a new charging port at no additional cost. A third customer had a broken screen on their 5-year-old iPad Pro and was quoted a high price by Apple to replace the device, but MobileQ was able to repair the screen at a much lower cost. Customers have expressed their trust and appreciation for the store's honesty and dedication to providing the best possible outcome. The store has also been praised for its quick turnaround time, with one customer's phone being repaired in less than 30 minutes. Overall, MobileQ has consistently demonstrated its commitment to excellent customer service, fair pricing, and high-quality repair work, earning the trust and satisfaction of its customers.

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Reviews for MobileQ

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  • May 2025

    My phone stopped working for an unknown reason so I brought it in to see if it could be repaired. The associate working here was very helpful and explained what they would try to do to get it to work. They gave me a day that it would be ready to pick up and it wasn't actually ready until a week after they said it would be. I was charged the service fee they quoted me which was about $35. When I got my phone back it was scratched up quite a bit on the back and the backing wasn't put back on properly, and there are now gaps where there shouldn't be. I won't be able to save the phone so this isn't the end of the world but it would be very frustrating if I got back a working...read full review

  • Dec 2024

    Abdul fixed my wife's phone at a good price. His repair looked good and we appreciate his work. He also repaired the cell phone in less than 30 minutes. We recommend going here.

  • Sep 2023

    My phone completely stopped working out of the blue. He helped me understand the problem and the next steps needed, and was very patient and courteous with me. I was nervous about the prices for these sorts of things, but everything was very fair and he explained the pricing for different options that would ensure I'm happy with what I'm paying for. All in all really excellent work, I will definitely come here again if I need any more phone help or accessories!!

Hours

Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 6PM

Tips

wheelchair accessible bike parking

Location

9855 Austin Ave unit 123, Burnaby

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