MobileQ

Mobile Phone Repair, Mobile Phones, Mobile Phone Accessories

9855 Austin Ave unit 123, Burnaby, BC V3J 1N5

About MobileQ

MobileQ, a phone and computer repair shop, has consistently provided excellent service and customer satisfaction, according to multiple customer reviews. The staff is friendly, attentive, and knowledgeable, helping customers understand the issues and the next steps needed. The pricing is fair, and the quality of the repair work is high. One customer had their phone completely stop working, and the staff at MobileQ were patient and courteous in assisting them. Another customer had a problem with their Samsung LCD screen and a charging port issue, and MobileQ was able to replace the screen within 48 hours and install a new charging port at no additional cost. A third customer had a broken screen on their 5-year-old iPad Pro and was quoted a high price by Apple to replace the device, but MobileQ was able to repair the screen at a much lower cost. Customers have expressed their trust and appreciation for the store's honesty and dedication to providing the best possible outcome. The store has also been praised for its quick turnaround time, with one customer's phone being repaired in less than 30 minutes. Overall, MobileQ has consistently demonstrated its commitment to excellent customer service, fair pricing, and high-quality repair work, earning the trust and satisfaction of its customers.

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Reviews for MobileQ

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  • Apr 2026

    Came in to have a camera lens repaired. Swapped out professionally and fair priced. However for future reference. Please get rid of your stock with the sharp edges and none oleophobic lens. I had to get another camera lens on top that had the coating, makes all the difference to not cut my finger when I reach for my phone and the smudges on the replaced lens was apparent.

  • Jan 2026

    I dropped my phone and my screen was unusable. Rashad was amazing, if you’re needing anything done I really recommend him. I was sceptical about who I should go to to get it fixed because I didn’t want to spend money just for it to break and Rashad carefully explained the difference between the cheaper option of phone screen vs the more expensive versions. He showed me the difference between them too and was quick to repair it, he took his time making sure everything was ok and I honestly had the best experience. Thank you Rashad!

  • Nov 2025

    Went in today for a friend who needed a phone screen replacement, and received amazing customer service from Rashid! (sorry if that is not the correct spelling) He was very understanding and trusting with his customers, and provided quick service. Definitely recommend getting your phone repaired here!

Hours

Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 7PM
Sunday: 11AM - 6PM

Tips

wheelchair accessible bike parking

Location

9855 Austin Ave unit 123, Burnaby

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