MAC Cosmetics in Metropolis has a friendly and knowledgeable team, including long-time members and newer staff. They provide excellent customer service, helping clients find the perfect color match for various products. The concierge program allows customers to text in requests and receive accommodating assistance. One customer had a memorable experience with Shree, who was professional, warm, and attentive during a wedding makeup session, creating a stunning look that lasted all day. Another customer received excellent service while finding a well-matched foundation color with help from Sharee. Additionally, a first-time visitor felt welcomed and supported, leaving with newfound confidence and appreciation for the kindness shown by the staff. Overall, MAC Cosmetics offers a positive shopping experience with helpful and kind employees.
Vanessa helped me find the perfect shade of foundation and concealer in just minutes. She applied the products on my face and showed me how beautifully they matched my skin tone. As someone who doesn't have much knowledge about makeup products, I wasn't sure what to choose or what would work best for me. Vanessa was incredibly helpful, knowledgeable, and patient throughout the process. She made everything easy to understand and recommended products that suited me perfectly. A special thank you to Vanessa for her amazing service! I highly recommend her to anyone who is new to makeup or unsure about what products to buy. She truly knows her products and gives great recommendations.… read full review
May 2026
5.0★★★★★
Shree was absolutely amazing at the MAC store! She understood exactly what I needed and helped me pick the perfect products. Super friendly, knowledgeable, and made the whole experience so easy. Truly outstanding customer service!
Apr 2026
5.0★★★★★
Recently Natalia helped me with choosing a new foundation along with several other products. Natalia helped me learn how to apply the products so I was able to see how they work together. She was great at listening to my concerns and supported me by trouble-shooting which products to buy so I could make the most of what I already have. I really appreciate her and highly recommend her services. Thanks, Natalia!
