KOKO Nail&Lash Bar

KOKO Nail&Lash Bar is a nail and lash salon located in Burnaby Solo District Plaza, offering a wide range of services including pedicures, manicures, and eyelash treatments. Managed by a team of experienced professionals, the salon prides itself on using high-quality, organic, and environmentally-friendly products to provide distinctive and competitive services.

Customers have generally had positive experiences at KOKO Nail&Lash Bar, praising the great service, latest techniques, and nail trends. The salon's prices are considered really great, and the nail technicians are described as very fast and skilled. Many customers have recommended the salon to others in the Burnaby area. The atmosphere is always immaculate and serene, making it a perfect place for relaxation. The technicians are attentive and meticulous, ensuring every detail is perfect. The salon offers a wide selection of colors and designs, with high-quality products that keep nails beautiful for weeks.

However, one customer had a less than satisfactory experience, reporting that a technician named Daisy was impatient, rude, and unable to properly execute a requested design. The customer also noted that Daisy's handling of the nails resulted in a cloudy and matte appearance, despite the use of gel polish. Additionally, a busy environment was mentioned, where staff barely asked what was wanted before starting work. Some clients noted that gel extensions only lasted about two weeks, and there was confusion when requesting a specific shade for a pedicure, leading to a bright red being applied on one toe. The cost for gel extensions plus chrome and gel polish for a pedicure was around $150.

Despite occasional lapses in customer service, KOKO Nail&Lash Bar remains a popular choice for nail and lash treatments in Burnaby, with many satisfied customers praising the skill and professionalism of the staff. Overall, the salon provides high-quality treatments, ensuring a pleasant experience for most clients.