I purchase my SUV from JP Lease yesterday. Can't say enough about the entire process, all concerned were so pleasant, helpful, accommodating and honest. I've never had such a positive experience buying a car and will go to the Burnaby location for my next vehicle. Thank you to Ebi Saffar, Vick Grewal, Sotirios Andriopoulos (insurance) but especially to Brent Farley who was simply outstanding!! Being a woman buying a car is daunting, thanks to all the folks at JP Lease in Burnaby, it was an absolutely positive experience! Thank you all.
About Jim Pattison Lease
Jim Pattison Lease is a renowned fleet management and leasing company in Canada, known for its flexible and customized solutions. The purchasing experience is described as accommodating, honest, and efficient, with the team providing responsive and smooth service. The Burnaby location is highlighted for its outstanding customer service, with staff praised for their kindness and helpfulness, making the car-buying process a positive experience even for those who may find it daunting.
Customers appreciate the dealership's commitment to standing behind their vehicles. They highlight the excellent service provided by sales representatives, such as Ebi, who work diligently to address any issues and ensure a satisfactory experience. Customers also praise the efficiency of the financing team, led by Vick, who make the process seamless and promptly resolve any discrepancies.
Overall, Jim Pattison Lease is renowned for its dedication to customer satisfaction, offering a positive and pleasant buying experience through its knowledgeable and attentive staff.
Reviews
Bought a used 2016 Corolla from here. Dealt with Pat Hauer, who was very helpful. Purchasing process was painless, and I think they seemed honest. Good after service to make up for the fact that they missed the fact that the key couldn't open up the car door lock; only found out after I purchased the vehicle. They agreed to fix the issue and pay for the cost. Sent me to Destination Toyota to check the lock, but the lock cylinder assembly was backordered with no restock ETA. So JP Lease sent me to Car Keys Express, who came to my workplace to work on the lock while I was at work. Just turned out there was a bit of rust in the lock and it was all fixed in 20 minutes. Overall… read full review
Purchased a car from here recently and it was a great experience. The prices are great and the staff are incredibly friendly, attentive, and make the purchasing process nice and smooth!
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Hours
Good to know
- buys used goods
Location
4937 Regent Street, Burnaby, BC M1R 4E8
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