About Incredible Restorations
Incredible Restorations is a team of professionals dedicated to providing exceptional customer service and high-quality workmanship in flood restoration and emergency services. With over 30 years of experience, they handle stressful situations with professionalism and excellence. Their contractors are very professional, on-time, and quick to respond to issues. Customers have noted the team’s kindness and how they take the time to explain necessary procedures. The team is known for being friendly, respectful, and reliable, with staff always cleaning up after themselves and explaining the work thoroughly. Chris, the project manager, is praised for his knowledge, assurance, and availability, keeping clients informed and making them feel confident throughout the process. Customers also appreciate how the team treats each situation urgently and ensures easy access to areas in their homes after work is done. Overall, Incredible Restorations aims to provide excellent service throughout the mitigation and reconstruction process, making sure clients feel cared for and confident in the work done to restore their properties.
I am a council member of our Strata. Recently one of our units on the main floor had a water leakage that went out into the hallway and soaked our carpets. We called Incredible Restoration who came out first thing next morning. We had a few technicians over the next 3 working days and every one of them were on time, friendly, ready to explain things and always cleaned up after themselves. IR are a great company along with their staff. We don't hesitate to call on them.
We recently experienced water damage in our home, and were recommended Incredible Restorations through a friend.
Our call was answered right away and we were fortunate enough to meet Chris, our project manager, who came to our home the very next day to assess the situation. He took the time to thoroughly explain to us what work needed to be done and outlined what the process would look like. Our insurance company also scheduled another restoration company to come out to have a look who we also met with. We were impressed right away with Chris, his knowledge and assurance, along with their high recommendations made it an easy choice to go with Incredible Restorations.
They got to work right away and from start to finish, the contractors were reliable, professional, and most importantly, respectful of our home.
Chris was amazing throughout the entire project and we felt like our home was in good hands. He kept us informed every aspect of the project and made himself available 24/7 to answer any questions we had. The team also ensured that at the end of the day, we had easy access to the areas we needed in our home.
We were truly impressed and would highly recommend Incredible Restorations to anyone requiring restoration working being done in their home
We used Incredible Restorations for our new townhouse after discovering a minor leak, and the experience was great! The team was friendly, knowledgeable, and efficient. We had a pretty bad experience with another restoration company before, so working with Incredible Restorations was truly like night and day. Highly recommend them from my personal experience.