About Home Instead

Home Instead is a senior home care service in Burnaby, BC, known for its compassionate and supportive approach. The company offers a wide range of services, including Alzheimer's and Dementia care, personal care, 24/7 support, companionship, meal preparation, light housekeeping, medication reminders, and transportation. Home Instead is highly regarded for its responsive and professional team, who prioritize client care and strive to meet the needs of both clients and their families. The company is praised for its flexibility, consideration, and willingness to go the extra mile. Home Instead's case managers are dedicated to providing personalized care and maintaining open communication with families, even those who live out of province. Clients and their families have expressed great satisfaction with the attentive and responsive service provided by the Home Instead team, including caregiver Harpreet and his colleagues.

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Reviews for Home Instead

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  • Sep 2025

    I am 82 years old and my wife is 72 years old. I was scheduled for back surgery in March but was constantly being deferred until the evenutal surgery in September. In anticipation of needing home care to help with my recovery, my wife contacted Home Instead in March where we were able to connect with the owner to discuss our situation. The owner ( Harpreet) came to our home to consult with us and assess our home environment to determine what we should consider and prepare for. Harpreet was so kind and caring and explained everything to us. He was a great listener and made us feel that we would be in very capapable hands when the need arose even on short notice....read full review

  • Apr 2025

    We needed help after we both had surgeries. Home Instead was clear and thorough in their assessment of our needs and sent us caring, thoughtful and extremely capable people. It made a huge difference to our recovery not to have to worry about getting household chores done. I will use this service again.

  • Mar 2025

    My mother was lucky to have excellent, thoughtful care givers from Home Instead for almost three years. They supported her at home, through five weeks in hospital, and finally, two years in private dementia care. They were considerate, caring, and skilled at keeping her occupied and interested. We appreciated their ability to get the best for her and went out of their way to make her last years as happy as possible.

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Tips

paid wi-fi accepts insurance women-owned open to all