Columbia Manufacturing Co Ltd, particularly known for its skylights, has garnered a mix of feedback from customers and professionals in the roofing industry. Many praise the quality and elegant design of the skylights, highlighting their top-notch construction and smooth installation process. Customers often express satisfaction with the overall experience, noting the friendly and efficient service provided.
However, there is a recurring concern regarding adhesive residue left by stickers on the skylights, which can lead to complications during installation. Roofers report spending excessive time removing this residue, which sometimes does not come off completely, affecting the appearance of the glass. This issue has led some professionals to seek alternatives, despite their appreciation for the quality of the skylights.
Additionally, the company is recognized for its excellent customer support, particularly from a knowledgeable representative who consistently goes above and beyond to assist clients. Her proactive communication and understanding of project needs have made working with Columbia Skylights a positive experience for many, reinforcing their reputation as a reliable partner in both residential and commercial projects. Overall, Columbia Manufacturing Co Ltd is recommended for its high-quality products and strong customer service, despite some challenges with their skylight labels.
