About Exclusive Floors (formerly Town & Country Floor Design Inc.)
Exclusive Floors, formerly Town & Country Floor Design Inc., is a trusted provider of flooring solutions with over 25 years of experience. Their friendly and knowledgeable team offers a wide range of flooring options and provides exceptional customer service. Their design experts help find the perfect flooring for each customer’s needs, and they handle installation with warranties on everything they sell. The company has shown a strong commitment to resolving issues and ensuring customer satisfaction. Recent reviews highlight their helpful staff, especially Sandra, who gave expert advice and spent several days assisting with a flooring selection that matched espresso cabinets perfectly. Customers appreciated her friendly, pressure-free approach and her product knowledge. The installation team was also praised for completing work on time and within the agreed price, resulting in a final look that exceeded expectations. Despite some initial installation challenges, the company’s willingness to repair and improve the work demonstrated their dedication to quality. Overall, customers highly recommend Exclusive Floors for their professional service, helpful staff, and quality flooring options.
Rowenna and the contractors she used - and Kevin in particular - were fabulous from start to finish. Rowenna went above and beyond to help us, and Kevin and his installer team did an amazing job with our hardwood floors. They are trustworthy and will find a product that looks nice and meets (and stays!) within budget. I highly recommend them!
All the staff at Exclusive were very professional. Jodi was awesome in explaining and giving information on the different products offered by the company. Steve Hope the Manager went out of his way to help us when the carpet we wanted was not available due to COVID and delivery issues. They reminded us and arrived on time on the day of Installation. Bruce and Paul did the install and were very professional and worked very hard each day they came. They were very careful with all our belongings and helpful in every respect. It was an overall great experience. Both my husband and myself were very impressed with the installation and the experience of working with all the staff at Exclusive. We would definitely recommend them to anyone. A+