If you have a fireplace that needs maintenance or repairs, this is the business you want to contact.
I have a 30 year old gas fireplace, and due to its age, some parts breaks down every so often. I called Alpha Home Energy a couple of times and they have been nothing but fantastic.
Customer service over the phone is great. She is very pleasant, efficient in getting you an appointment as quickly as possible, and clear about the pricing upfront.
James is punctual, efficient, very knowledgeable and informative. He is experienced and knows his stuff. He explains issues, possible solutions and options for you in the... read full review
August 2024
The team at Alpha was fantastic…right from the office staff to James and the installer Syl..they all made our experience a positive and seamless one. They took their time to fully explain and show us all the options plus the installer Syl took great care during all aspects of the install…. Would not hesitate to recommend this team to any and all Thanks guys ?
December 2023
Recently we were getting too high a expense for heating our house. We attended the fireplace store and spoke to I/C James who was very pleasant, showed as numerous fire places and could answer all our questions. He had excellent experience in this fireplace field and gave us great advise. He was not pushy or demanding in his conversation with us. His estimate for our house space was quite reasonable. James came over at right time and date and again gave us good advise and from his vast experience of installations. He measured and gave us advise on what fireplace would give us the best heat coverage. We appreciated James as he gave us our best dates for installation... read full review
If you have a fireplace that needs maintenance or repairs, this is the business you want to contact.
I have a 30 year old gas fireplace, and due to its age, some parts breaks down every so often. I called Alpha Home Energy a couple of times and they have been nothing but fantastic.
Customer service over the phone is great. She is very pleasant, efficient in getting you an appointment as quickly as possible, and clear about the pricing upfront.
James is punctual, efficient, very knowledgeable and informative. He is experienced and knows his stuff. He explains issues, possible solutions and options for you in the... read full review
The team at Alpha was fantastic…right from the office staff to James and the installer Syl..they all made our experience a positive and seamless one. They took their time to fully explain and show us all the options plus the installer Syl took great care during all aspects of the install….
Would not hesitate to recommend this team to any and all
Thanks guys ?
Recently we were getting too high a expense for heating our house. We attended the fireplace store and spoke to I/C James who was very pleasant, showed as numerous fire places and could answer all our questions. He had excellent experience in this fireplace field and gave us great advise. He was not pushy or demanding in his conversation with us. His estimate for our house space was quite reasonable. James came over at right time and date and again gave us good advise and from his vast experience of installations. He measured and gave us advise on what fireplace would give us the best heat coverage. We appreciated James as he gave us our best dates for installation... read full review