About Valley Sleep Center - Tucson
Valley Sleep Center is a comprehensive sleep health management facility that provides sleep studies, diagnosis, and treatment of sleep disorders. Their mission is to deliver excellence in patient care and become the leading independent sleep diagnostic testing facility in their community. The sleep experts at Valley Sleep Center are board-certified physicians who are dedicated to helping patients take control of their sleep health. They offer services without the need for a referral from most insurance companies. Patients have praised the staff at Valley Sleep Center, particularly Dr. Sahni, who is described as great, listening, and very understanding, with extensive knowledge of medical treatments for any sleep issues and explaining everything in easy to understand terms. The front desk staff are also noted for being incredibly kind, helpful, and supportive. Patients have appreciated the thorough evaluations and personalized recommendations provided by the sleep specialists. The center has been amazing, with quick appointments for consultations and the ability to book a sleep study the next day. The staff and doctors were very informative and helpful.
The staff at this particular clinic blame everything on phoenix. Their communication is horrible.
It took weeks to figure out that I'm on regular Medicare, and my secondary insurance is only a gap insurance. It actually states that on my card in large letters.
They set up a zoom call. I told them I never use zoom. They said it was easy, just click the link. Not easy as I had no sound.
It wasn't until after I drove an hour and a half to their clinic that I was told I could have done this by mail. Then, my whole meeting with the staff was conducted in the waiting room with other clients chiming in. HOW ABOUT SOME PRIVACY.
The office supervisor was not happy when I told… read full review
Dr Thelma has been amazing! She listens, doesn't treat you like a hypochondriac, and actually cares. Big thanks to the entire team, I'm slowly feeling less like a zombie. FYI for anyone being tested for sleep apnea, you have to sleep on your back for it to be fully identified.
I want to start with the positive: the staff at the sleep center itself were informative and helpful. They took time to explain the process and answered my questions clearly during my visit.
Unfortunately, some administrative issues took away from the overall experience:
Scheduling: It took about 5 months to get scheduled for an in-person sleep study at their location. To be fair, they were upfront that this was due to demand/being busy, and they did offer me the option to be seen sooner if I was willing to drive 2 hours each way to their Phoenix location. I appreciated having that option, even though it wasn't feasible for me.
Prior authorization mix-up: I was told… read full review
Monday 9AM - 4PM
Tuesday 9AM - 4PM
Wednesday 9AM - 4PM
Thursday 9AM - 4PM
Friday 9AM - 4PM
Saturday Closed
Sunday Closed
1790 East River Road Suite 140, Tucson, AZ 85718
