About Samson and Sons Heating & Cooling
Samson and Sons Heating & Cooling provides exceptional service to its customers. From tricky installations to routine replacements, their large team of experts works efficiently and professionally to ensure customer satisfaction. They arrive promptly, are cheerful and courteous, and work together as a unit to get the job done. The company offers competitive pricing, with some customers noting significant savings compared to other bids. Their customer service is described as amazing, with friendly technicians who take the time to explain everything they are doing. The installation process is thorough, including cleaning up afterwards, and the team ensures that customers understand the new systems and provides guidance on next steps. A recent customer highlighted the team's dedication, sharing how a technician returned to verify a repair for a family with a newborn. Overall, Samson and Sons Heating & Cooling is a highly recommended business that delivers high-quality work and excellent customer service, often compared to top-tier service experiences.
I honestly can't say enough to do this company justice! The customer service is beyond amazing and their prices were only comparable to one other company I received a quote from. Friendly techs that took the time to explain everything they were doing, large team that worked together as a unit, scheduler that couldn't be more pleasant, etc! This company is Chick-fil-a on steroids when it comes to service. I simply cannot recommend them enough.
These guys are my neighbors we had a new system put in Two years ago by D&S Air, but they don’t work weekends, so I checked with Samson and he sent his son (Dylan)right over, diagnosed the issue and replaced the capacitor very quickly and got us up and running very quickly. Awesome job!