I paid $190.00, received slower service than promised, had to chase them around to get anything done, and, most importantly, the "fix" they did left made my laptop far less useful to me than when I brought it in. To restore its usefullness I would need to spend a lot more money to re-purchase applications and a lot of time to reorganize files. In short, I did not get what I bargained for and was taken advantage of by unfair and deceptive practices. My problem was my MacBook Air kept telling me that the hard drive was full no matter what I did to empty it. I even placed virtually all my data in the I-Cloud to preserve space to no avail. Frustrating though this... read full review
January 2019
I should have heeded the warnings when I read the negative reviews on this place. But it was close to home and I decided to give them a chance. If you are looking for a place to get your computer, laptop fixed definitely go elsewhere. This was the worst experience I have ever had in my life. My Macbook was broken and needed repair. They took 5 months to replace the logic board in my MacBook and when they finally did, it would not load my profile totally on. The cost was $510. I emailed the owner Steve and he said to contact Apple. Once I contacted Apple we tried everything to get it to work. We spent three hours troubleshooting. Nothing worked. They said the only thing... read full review
June 2017
I tried calling this company twice and man hung up on me both times! First time I requested to speak with Steve, and was hung up on. When I called back, I asked why he hung up on me and he said there is no Steve. I asked to speak to a manager and he hung up on me again! I can imagine with service like this, they aren't very busy. I hope the owner knows how his customers are being treated.
I paid $190.00, received slower service than promised, had to chase them around to get anything done, and, most importantly, the "fix" they did left made my laptop far less useful to me than when I brought it in. To restore its usefullness I would need to spend a lot more money to re-purchase applications and a lot of time to reorganize files. In short, I did not get what I bargained for and was taken advantage of by unfair and deceptive practices. My problem was my MacBook Air kept telling me that the hard drive was full no matter what I did to empty it. I even placed virtually all my data in the I-Cloud to preserve space to no avail. Frustrating though this... read full review
I should have heeded the warnings when I read the negative reviews on this place. But it was close to home and I decided to give them a chance. If you are looking for a place to get your computer, laptop fixed definitely go elsewhere. This was the worst experience I have ever had in my life. My Macbook was broken and needed repair. They took 5 months to replace the logic board in my MacBook and when they finally did, it would not load my profile totally on. The cost was $510. I emailed the owner Steve and he said to contact Apple. Once I contacted Apple we tried everything to get it to work. We spent three hours troubleshooting. Nothing worked. They said the only thing... read full review
I tried calling this company twice and man hung up on me both times! First time I requested to speak with Steve, and was hung up on. When I called back, I asked why he hung up on me and he said there is no Steve. I asked to speak to a manager and he hung up on me again! I can imagine with service like this, they aren't very busy. I hope the owner knows how his customers are being treated.