About Petco

Petco is known for its courteous and helpful employees who genuinely care about customer needs. Many customers appreciate the knowledgeable staff, particularly in areas like fish care, making the store a great resource for pet owners. Online pricing is also a highlight, offering customers good deals. Although there have been some issues with product availability, the overall service remains excellent, earning the store a solid reputation. The employees are described as very polite, professional and knowledgeable. They provide personalized assistance, taking the time to understand each customer's unique needs and making recommendations accordingly. Customers express gratitude for the dedication and caring personalities of the employees, who have been incredibly kind and helpful, even going above and beyond, such as staying past closing time to assist a customer. The store is praised for its wide selection, especially for more unique pets, and customers have had great success finding everything they need. The knowledgeable staff, like Lysta, have been commended for their expertise in guiding customers through the extensive options and helping them feel confident in their purchases.

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Reviews for Petco

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Feb 2026
I have several pets and have been a regular customer for almost 10 yrs. At the Wetmore store Rio has done an amazing job getting the cages clean and safe for all the animals!
Before I was so sad when I saw how dirty things were. Even rust in the expensive bird cages. I tell those who wish to give these precious animals a good home to please get them only from Rio at Wetmore.
He loves them all and takes awesome care of them.
Jan 2026
Petco always friendly, helpful and plenty of supplies for pets as well as pet grooming and training . The also have live small animals like hamsters, sometimes ferrets and genie pigs , turtles , lizards and snakes. Stop byy and see for your self staff is waiting .
Jan 2026
I had the pleasure of visiting the Petco Vetco location at 585 E Wetmore in Tucson this past week, and I have to say—the team there was incredible. They went out of their way to make me feel comfortable, even though my dog was nervous and barking the entire time.
Their kindness, patience, and professionalism really stood out. They were thorough in their care and treated both of my dogs with so much compassion. It was truly an exceptional experience, and I would recommend them to anyone.
Thank you to the Vetco team for being such wonderful people