I was very glad that Jose came from Mr. Rooters. I was nervous because plumbing systems are not something I have experience with. Jose took a few minutes at every step to show me what had caused the problem and what needed to be done to fix it. I was so impressed with his confidence and patience I signed up as a membership client which saved me money on this call and into the future.
He also inspected all of the plumbing in the house and showed me a few weaknesses that could be addressed now or if they became critical.
I considered it a great solution primarily based on Jose’s excellent customer service.
August 2025
Kelly Jackson at Mr. Rooter Plumbing not only fixed the issue I was having with my bidet, but he is also a very kind, and professional person. I would not hesitate to call him for help again.
August 2025
I previously hired another company for plumbing work and asked them to replace my old knobs with new ones and swap out the tub spout. Due to a miscommunication, the plumber suggested I replace the fixtures myself, which was frustrating since I thought I had already paid for that service. After cooling off, I decided to tackle it on my own. I successfully swapped out the knobs but ran into trouble removing the tub spout—it seemed to be secured by a screw I couldn’t find, and I didn’t want to risk damage by twisting it counterclockwise. I called Mr. Rooter, and they sent a technician the next day. The service included a new tub spout and a warranty. Robert was efficient... read full review
I was very glad that Jose came from Mr. Rooters. I was nervous because plumbing systems are not something I have experience with. Jose took a few minutes at every step to show me what had caused the problem and what needed to be done to fix it. I was so impressed with his confidence and patience I signed up as a membership client which saved me money on this call and into the future.
He also inspected all of the plumbing in the house and showed me a few weaknesses that could be addressed now or if they became critical.
I considered it a great solution primarily based on Jose’s excellent customer service.
Kelly Jackson at Mr. Rooter Plumbing not only fixed the issue I was having with my bidet, but he is also a very kind, and professional person.
I would not hesitate to call him for help again.
I previously hired another company for plumbing work and asked them to replace my old knobs with new ones and swap out the tub spout. Due to a miscommunication, the plumber suggested I replace the fixtures myself, which was frustrating since I thought I had already paid for that service. After cooling off, I decided to tackle it on my own. I successfully swapped out the knobs but ran into trouble removing the tub spout—it seemed to be secured by a screw I couldn’t find, and I didn’t want to risk damage by twisting it counterclockwise. I called Mr. Rooter, and they sent a technician the next day. The service included a new tub spout and a warranty. Robert was efficient... read full review