About Matrix Appliance Services
Reviews for Matrix Appliance Services
Write a reviewHours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
Matrix Appliance Services provides top-quality appliance repair in Tucson, Arizona. Specializing in a wide range of household appliances, they offer expert service for refrigerators, dishwashers, ovens, and more. Committed to customer satisfaction, they ensure fast, reliable repairs that restore appliances to peak performance. Customers praise their professional, knowledgeable technicians who go above and beyond. While some reviewers experienced difficulty reaching the company, they were eventually able to schedule service and were satisfied with the reasonable repair costs and quality of work. Overall, Matrix Appliance Services is known for its expertise and commitment to great customer service.
Edward has been servicing my appliances for many years. Always on time, professional, knowledgeable, experienced and he goes above and beyond to get everything right! Honest and forthcoming.
Like a previous reviewer, called and left a detailed message in October. Never heard back from them. Update as of 11/12. After calling Wolf directly, they referred us to Matrix. This time Matrix answered the call and sent Edward out a few days later. Edward was super professional and the repair cost was reasonable.Service: Microwave repair
Edward came to our house to repair a non level cooktop. He discovered that the install was done incorrectly. Edward had to dismantle a bit of the stove to find the problem. After fixing the stove top, he noticed the hood fan was excessively loud, so he took it apart and found the damper was installed incorrectly. He then noticed the microwave was missing a border piece and that the install was again done incorrectly.Edward went above and beyond. He also explained some features on our appliances that I did not know. This is how all service should be done, but it is so rare. Matrix Appliance has a fantastic and rare employee.Services: Stove & cooktop repair